About William Hill
William Hill is a dynamic business, focusing on delivering a great gambling experience for our customers. We are equally passionate about providing a great employee experience and in joining our team you will be part of a fast paced organisation that is one of the best-known names on the high street.

Job purpose and scope
You will be the friendly face engaging with our customers and processing bets on our state-of-the-art betting system. As a Customer Service Assistant you are key in making our customers feel welcome and we strive to continuously deliver excellent customer service. Our shop environments are modern and the atmosphere is thrilling and exciting. We are a fast-paced 7 day - a - week business and our busiest times are very much dictated by the sporting calendar. Bearing this in mind you must be flexible and adaptable. If you would like a role where no two days are the same and if delivering customer service comes naturally, apply now and become part of the thrilling gambling action.

Specific responsibilities
- Providing a great gambling experience for our customers through delivering a professional and friendly service
- Advising customers through in-depth knowledge of all in shop betting products, including gaming machines
- Understanding and fully complying with Gambling Commission regulations
- Maintaining a clean and tidy working environment through effective merchandising, maintenance and housekeeping

Essential skills/attributes
You will be aged 18 or over, numerate and able to work evening and weekends. We provide full training, which is considered to be the best in the industry.

Desirable skills/attributes
Previous customer service related experience

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Branch Manager - High Street - Manchester

Up to £40,000 Basic Salary
Generous uncapped commission scheme - OTE £60K+
Quality Company Car
23 days holiday
Company pension scheme/healthcare
Excellent working environment
Genuine career progression

Company

• A market leading recruitment organisation with strategically placed offices around the UK
• Leading supplier of permanent & temporary recruitment solutions to SME’s and Blue Chip clients supplying to generalist and specialist/professional markets.
• Outstanding In-House training and management development programme

Position

• Work as part of a dynamic team and have the responsibility for all day-to-day aspects of sales/operational management.
• As Branch Manager, you will be responsible for leading a team of circa 15+ recruiters across multiple sectors including Commercial / Call Centre / Industrial including Key Accounts team etc…
• Through the achievement of operational excellence, your key objectives will be to increase local market share, maintain profitability and drive sales activity within your branches
• Additionally your success will be recognised and rewarded further in line with the achievement of predetermined goals and objectives

Requirement

• A demonstrable track record of managing and developing large recruitment teams to achieve targets
• Be self motivated and prepared to give whatever it takes to achieve the best results.
• Experience of managing and controlling budgets - P&L
• Your strong and consistent proactive new business development achievements and proven client facing communication skills are guaranteed to ensure your success.

We do try to respond personally but if you have not heard from us within 3 working days then please accept that your application is not going to proceed further

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