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Showing posts with label Process. Show all posts
Showing posts with label Process. Show all posts
Monday, September 15, 2014
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Lead Process Engineer

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Saturday, September 13, 2014
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CRM Business Process Test Analyst - Accenture Pte Ltd - Jakarta Raya (Indonesia)

CRM Business Process Test Analyst | Accenture Pte Ltd CRM Business Process Test Analyst - Accenture Pte Ltd CRM Business Process Test Analyst Accenture Pte Ltd

Min 3 years (Junior Executive)

Indonesia - Jakarta Raya

JOB DESCRIPTION Joining Accenture provides you with the opportunity to make great ideas happen for some of the world's most dynamic companies – our clients. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life. Job Description
• Systems Integration Consulting professionals are responsible for delivering large-scale, complex programs that marry
• processes with technology to help our clients achieve high performance. Industry and Functional professionals have
• skills in design and implementation of industry and/or functional solutions to optimize a company's business processes,
• management and relationships. Customer Relationship Management (CRM) professionals focus on design and
• implementation of functional CRM solutions to optimize a company's business processes, management and relationships.Key responsibilities may include
• Documenting business requirements
• Performing application design activities (e.g., designing user interface, usability testing)
• Assisting in conducting gap analysis between business requirements and software
• Creating functional requirements as an input to application design
• Assisting with build, test, and deploy activities
• Performing testing work
• Administering tools (e.g., testing tools) Qualifications
• Preferred exposure to/experience in Process Assessment and Design, Process Architecture Implementation, marketing automation, marketing resource management, sales technologies, contact center - Agent Desktop, customer self-service technologies, warranty management, field service technologies, PRM (Partner Relationship Management), order management, customer billing
• Ability to meet travel requirements, when applicable
• Ability to meet travel requirements, when applicable
• Minimum 3 year undergraduate degree
• General experience in the Telecom industry is also beneficial, ideally in areas such as: Contact Centre and Web
o Customer Self Service
o Contact Centre Processes
o Contact Centre Technologies
o Contact Centre Transformation
o Contact Centre Operations
o Contact Centre Outsourcing Vendor Management
o Contact Centre Workforce TransformationAnd/or Customer Billing
• Electronic Bill Presentment & Payment
• Outsourcing - Billing
• Credit and Collections
• Interconnect Billing
• Revenue Assurance
• Pre-Paid Billing
• Billing Mediation
• Rating and Discounting
• Invoicing Professional Skill Requirement
• Eagerness to contribute in a team-oriented environment
• Ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Good communication (written and oral) and interpersonal skills A Career At Accenture
We invest considerable resources in a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster and tailor your career plan. Globally, our employees average 67 hours of training per year. This includes classroom learning, online courses, interaction via networks and communities as well as mentoring. On top of this, we have an extensive benefits package that includes annual leaves, flexible work arrangements, a flexible benefits scheme, transportation allowances, and professional memberships to name a few. Diversity and Corporate Citizenship
At Accenture, we take the widest possible view of inclusion and diversity, going beyond gender, race, religion, ethnicity, sexual orientation, gender identity and expression to create a work environment that welcomes all forms of backgrounds and differences. Accenture prides itself in being a good Corporate Citizen. We place Corporate Citizenship at the heart of our business and use our skills to create shared value with our stakeholders. We do this in a variety of ways, such as helping communities to build sustainable livelihoods, improving processes at not-for-profit organizations, or working to understand and reduce our own environmental footprint Want to stay connected with Accenture about this and other job opportunities? We’re looking to grow our network of exceptional professionals and we’re hoping you’ll join our Talent Connection. Once you’ve signed up, we will keep you informed about events and career opportunities that match your interests.

WORK LOCATION View larger map / directionsView larger map Nearby Transportations City Hall Clarke Quay Esplanade Address250 North Bridge Road Singapore

COMPANY SNAPSHOT Industry

Consulting (Business & Management)

Facebook Fan Page

http://www.facebook.com/AccentureAsia

Company Size

1001 - 2000 Employees

Working Hours

Regular hours, Mondays-Fridays

Dress Code

Business (e.g. Shirts)

Benefits

Medical

Spoken Language

English

COMPANY PHOTO

COMPANY OVERVIEWBring your talent to Accenture and be part of the team that serves clients in more than 40 industries.  Our people combine consulting, technology, digital and business process expertise to envision, design and deliver the end-to-end services and solutions the world’s leading businesses need to win in the marketplace. Sharpen your skills through industry-leading training and development, as you build an extraordinary career. Discover how great you can be.
Want to stay connected with Accenture about this and other job opportunities? We’re looking to grow our network of exceptional professionals. Join our Talent Connection! Sign up at https://talentconnection.accenture.com/EN/Register and we will keep you informed about events and career opportunities that match your interests.

WHY JOIN US?We have the best people and are team players. We create high-energy environments where our people can thrive - and we bring a commonality to those environments so that people from one area of our business can work seamlessly with others. This unique team culture offers you a diverse network of skilled, respected colleagues and leaders who are committed to helping you – and ultimately our clients – succeed. 

Save this job Apply Now Advertised: 11-September-2014

Closing on 25-September-2014

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Monday, August 6, 2012
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Advanced Process Control Engineering Supervisor - REF# 8908 - USA

Swift Worldwide Resources is an international recruitment firm specializing in talent acquisition within the oil and gas industry. Swift serves as a strategic partner to our clients, offering a turnkey recruitment solution to capture top technical and management talent by designing bespoke packages that align with the unique needs of our clients. With approximately 3,000 employees in over 30 countries, Swift has an expansive global footprint in the oil and gas recruitment industry.

Our client, a major specialty chemical company, is seeking a Advanced Process Control Engineer Technical Supervisor to lead a team providing advanced process control engineering support and assistance to the Nylon Intermediates manufacturing facilities at the Victoria Plant. The APC team works closely with the process engineering, maintenance, and operations groups to develop and implement advanced process control applications to enhance plant operation and profitability.

Company Profile:
• Our client is a global company creating value for their customers and shareholders across a portfolio of advantaged intermediate chemical technologies, high performance polymers, and differentiated fiber and other downstream products. They value their employees and abide by their guiding principles to ensure a happy, healthy and respectful work environment.

The role you will play:
• The ability to produce accurate, high quality work in a time-sensitive fast paced environment.
• The ability to organize, prioritize and own multiple tasks while meeting and/or exceeding deadlines.
• Strong communication skills and proven success in communicating effectively with all levels.
• The ability to motivate, influence and drive good business decisions forward while working with a diverse workforce.
• Partners with site leadership to establish priorities and deliver results.
• Initiative and ability to work with minimal supervision and as part of a team.
Above all you will be expected to carry out all your activities with integrity, compliance and in a safe and efficient manner.
• Provide APC team leadership to meet operations unit cost targets
• Ensure APC team members understand their roles, responsibilities, and expectations
• Develop and manage a prioritization process that facilitates resource allocation for the highest value projects supporting the site’s vision
• Actively participate in the selection and development of personnel supporting the technology group
• Develop and implement of advanced process control applications to significantly enhance plant operation and profitability
• Maintain APC applications
• Monitor site process control systems for optimal operation, including the implementation/use of a plant wide control performance-based software
• Root cause analysis of process control problems; identify and implement corrective actions
• Apply fundamental process control knowledge in implementing facilities and process modifications

Background Profile:
•B.S. in Engineering or a minimum of 7 years of work experience relative to control systems
•3 years of experience in a chemical, petrochemical or refinery plant environment
•Basic knowledge of facility/process design including engineering & PSM standards
•Experience communicating with various levels of an organization (engineers, supervisors, operators,
mechanics, contractors, off-site vendors, etc.)
•Experience working independently with functional guidance rather than direct assignments
•Must have a valid and current government issued driver's license

Preferred:
• B.S. in Chemical Engineering
• 10 years of experience in a chemical, petrochemical or refinery plant environment
• 10 years of experience in advanced process control applications
• 5 years of supervisory experience

Physical Requirements and Working Conditions:
• Must be able to enter and move about in confined spaces and wear personnel protective equipment
• Must be able to climb stairs and/or ladders in a plant environment
• Must be able to work in extreme temperatures and weather conditions for various periods of time
• Must be willing to work periodic workdays in excess of 8 hours
• Must be willing to relocate to the Victoria, Texas area

Other Considerations:
•Must be authorized to work in the United States without company sponsorship now or in the future
•We are an equal opportunity employer. M/F/D/V
•Except where prohibited by state law, all offers of employment are conditioned upon successfully
passing a drug test.


View the original article here

Sunday, August 5, 2012
no image

Advanced Process Control Engineering Supervisor - REF# 8908 - USA

Swift Worldwide Resources is an international recruitment firm specializing in talent acquisition within the oil and gas industry. Swift serves as a strategic partner to our clients, offering a turnkey recruitment solution to capture top technical and management talent by designing bespoke packages that align with the unique needs of our clients. With approximately 3,000 employees in over 30 countries, Swift has an expansive global footprint in the oil and gas recruitment industry.

Our client, a major specialty chemical company, is seeking a Advanced Process Control Engineer Technical Supervisor to lead a team providing advanced process control engineering support and assistance to the Nylon Intermediates manufacturing facilities at the Victoria Plant. The APC team works closely with the process engineering, maintenance, and operations groups to develop and implement advanced process control applications to enhance plant operation and profitability.

Company Profile:
• Our client is a global company creating value for their customers and shareholders across a portfolio of advantaged intermediate chemical technologies, high performance polymers, and differentiated fiber and other downstream products. They value their employees and abide by their guiding principles to ensure a happy, healthy and respectful work environment.

The role you will play:
• The ability to produce accurate, high quality work in a time-sensitive fast paced environment.
• The ability to organize, prioritize and own multiple tasks while meeting and/or exceeding deadlines.
• Strong communication skills and proven success in communicating effectively with all levels.
• The ability to motivate, influence and drive good business decisions forward while working with a diverse workforce.
• Partners with site leadership to establish priorities and deliver results.
• Initiative and ability to work with minimal supervision and as part of a team.
Above all you will be expected to carry out all your activities with integrity, compliance and in a safe and efficient manner.
• Provide APC team leadership to meet operations unit cost targets
• Ensure APC team members understand their roles, responsibilities, and expectations
• Develop and manage a prioritization process that facilitates resource allocation for the highest value projects supporting the site’s vision
• Actively participate in the selection and development of personnel supporting the technology group
• Develop and implement of advanced process control applications to significantly enhance plant operation and profitability
• Maintain APC applications
• Monitor site process control systems for optimal operation, including the implementation/use of a plant wide control performance-based software
• Root cause analysis of process control problems; identify and implement corrective actions
• Apply fundamental process control knowledge in implementing facilities and process modifications

Background Profile:
•B.S. in Engineering or a minimum of 7 years of work experience relative to control systems
•3 years of experience in a chemical, petrochemical or refinery plant environment
•Basic knowledge of facility/process design including engineering & PSM standards
•Experience communicating with various levels of an organization (engineers, supervisors, operators,
mechanics, contractors, off-site vendors, etc.)
•Experience working independently with functional guidance rather than direct assignments
•Must have a valid and current government issued driver's license

Preferred:
• B.S. in Chemical Engineering
• 10 years of experience in a chemical, petrochemical or refinery plant environment
• 10 years of experience in advanced process control applications
• 5 years of supervisory experience

Physical Requirements and Working Conditions:
• Must be able to enter and move about in confined spaces and wear personnel protective equipment
• Must be able to climb stairs and/or ladders in a plant environment
• Must be able to work in extreme temperatures and weather conditions for various periods of time
• Must be willing to work periodic workdays in excess of 8 hours
• Must be willing to relocate to the Victoria, Texas area

Other Considerations:
•Must be authorized to work in the United States without company sponsorship now or in the future
•We are an equal opportunity employer. M/F/D/V
•Except where prohibited by state law, all offers of employment are conditioned upon successfully
passing a drug test.


View the original article here