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Showing posts with label Client. Show all posts
Showing posts with label Client. Show all posts
Thursday, November 20, 2014
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SITA - Senior Client Service Representative/ Infrastructure Specialist - ITIL Certified (Indonesia)

To perform activities relating to reporting, service delivery, service level compliance, service performance, problem management, change management and billing. Design, Planning, Implementation and managing all Network IT Infrastructures including day-to-day operation; manage change request, incident and problem resolution. Maintain SLA/KPI for manage services (manage, monitoring and supervising), including analyst of change management

Liaise with third party for IT integration such as billing; call center, customer service and other cross-functional department.

Prepare proper solution architecture document for demand requests from Business Users Initiatives, Regional, or IT initiatives which include: Application Architecture, Data Architecture, Infrastructure Architecture, and Security Architecture.

Involve in IT budgeting and forecasting, Vendor selection and management

Support Annual IT Strategic Plan development process

Review RFP, RFI, SOW, User Acceptance Test

EXPERIENCE

- 3-5 years experience in a related role, delivering IT services to internal or external customers.

- Experience in a service management or customer services role

- Experience of working successfully in a process-oriented environment

- Experience of continuous service Improvement methods is desirable

- Experience of working in a matrix management environment is desirable

- Experience of working independently in a customer-facing environment is desirable

- Customer Service and Team Lead experience is essential

- ITIL Certification is essential

- Experience working with Internal and External Customers is essential

- Experience working with multiple suppliers is essential

- English speaking is essential

- Manage, work and support in remote airport sites is desirable

- Organizational knowledge and sensitivity

- Basic product knowledge of all SITA's products & services

- Service management process knowledge (ITIL Service Support & Service Delivery)

- Process knowledge

- IT knowledge

SITA is the world's leading specialist in air transport communications and information technology (IT). We work closely with every sector of the air transport community, innovating, developing and managing business solutions over the world's most extensive network - one that forms the "communication backbone" of the global air transport industry.

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Saturday, September 13, 2014
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Client on-boarding analyst (Integration Role) - Hays Specialist Recruitment Pte Ltd - Jakarta Raya (Indonesia)

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Friday, August 5, 2011
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Private Client Solicitor...

Private Client Solicitor - L500

Highly regarded Legal 500 practice based in the East Anglia area, now seeking to appoint an experienced solicitor into their busy private client team. Dealing with high calibre work this department has gone from strength to strength and are consistently in demand.

As an experienced solicitor with 2-5 years PQE gained within a leading city or regional practice you will enjoy a varied caseload including but not limited to Wills & Probate, Trust/Estate administration and private tax matters.

This role would suit a confident negotiator who is able to manage their time effectively in order to provide an efficient, professional service. STEP qualification or an interest in further professional development would also be beneficial. Due to the quality of this role a competitive salary and benefit package will be offered.

For more information contact Paul Appleby at Search Legal on or alternatively email quoting reference paulapp162928/leg/(agy)


View the original article here

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Private Client Solicitor...

Private Client Solicitor - L500

Highly regarded Legal 500 practice based in the East Anglia area, now seeking to appoint an experienced solicitor into their busy private client team. Dealing with high calibre work this department has gone from strength to strength and are consistently in demand.

As an experienced solicitor with 2-5 years PQE gained within a leading city or regional practice you will enjoy a varied caseload including but not limited to Wills & Probate, Trust/Estate administration and private tax matters.

This role would suit a confident negotiator who is able to manage their time effectively in order to provide an efficient, professional service. STEP qualification or an interest in further professional development would also be beneficial. Due to the quality of this role a competitive salary and benefit package will be offered.

For more information contact Paul Appleby at Search Legal on or alternatively email quoting reference paulapp162928/leg/(agy)


View the original article here

Sunday, July 31, 2011
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CLIENT SERVICES ADMINISTRATOR - PRIVATE MEDICAL...


The role:
Our client, one of the UK's leading experts in the Healthcare field, is seeking a Client Services Administrator to join their busy West End based team, providing their corporate clients with a personal and tailored service.

Shift hours are Monday to Friday, 7.30am - 4.30pm or 9.30am - 6.30pm

* Acting as an ambassador for the organisation, you will be the first point of contact for all patient queries
* Ensuring the patient registration process runs as smoothly as possible, inputting and maintaining data
* Maintaining the office and reception area to a high standard
* Providing GP, health assessment and occupational health admin support
* Updating and maintaining staff rotas
* Coordinating courier services
* Providing secretarial and typing support when required
* Ordering clinical and office supplies

What we're looking for:
* Experience of a customer-facing, highly organisation administration role
* Experience within the Healthcare field is ideal, but is not essential
* The ability to prioritise and manage a varied workload
* A polished and professional demeanour
* A confident communicator who can interact at every level of an organisation
* Quick to pick up new systems and processes, you will be proficient in all main Microsoft Office packages

EQUAL OPPORTUNITIES

May & Stephens Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.
May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.


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Friday, July 29, 2011
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Client Support Adminstrator...

If you wish to apply for this job, select the 'Apply now' button below.


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View the original article here