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Saturday, March 3, 2012
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Finance Controller Job (Jakarta, ID)

Job Category: Finance
Location: Jakarta, ID
Job ID: 785580-74485
Division: Finance

Job's Purpose

This position is responsible for P&L management, driving productivity initiatives, establishing and maintaining internal controls, leading planning and forecasting processes, leading management and statutory reporting efforts, driving and managing activities related to business process outsourcing support (BPO) and end-to-end P&L management.

primary Responsibilities :

- Responsible for subsidiary P&L Management

- Responsible for managing all activities related to BPO

- Ensures internal controls are designed and working effectively

- Owns the compliance activities in the sub – education, awareness and internal controls.

- Responsible for cost control, efficacy and effectiveness activities

- Manages financial processes:

oHeadcount

oOpex processes

oSystem and tools – MAPPS, BIF

oBudgeting and forecasting processes

- Rhythm of Finance / Rhythm of the Business

- Partner with Finance Team in delivering end to end P&L management

Requirements:

- Bachelors’ degree or equivalent with a minimum of 10 years of demonstrated experience in financial and accounting positions (CPA, CA or equivalent is preferred)

- Demonstrated ability to drive the effective implementation of procedures and policies to support operational business requirements across the subsidiary

- Experience with business processes and systems should include monthly and quarterly closing, planning, forecasting and awareness of procurement

- Experience in working in matrix organizations with emphasis on communicating and decision making, with demonstrated ability to show initiative

- Demonstrated experience in the understanding, implementation and monitoring of internal controls

- Strong understanding and experience in MNC financial operations with good understanding of GAAP


Job Segments: Accounting, BPO, CPA, Finance, Financial, Operations, Procurement


View the original article here

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PT Mitsui O.S.K. Lines Indonesia (Molindo) Vacancy

PT Mitsui O.S.K. Lines Indonesia (Molindo) is the agent of Mitsui O.S.K. Lines Ltd., a multi modal transport group which based in Tokyo, Japan. Currently, Molindo has service network at Jakarta, Bandung, Surabaya, Semarang, Medan, and Palembang.

We are currently inviting young professional to be a part of our growing organization, take on the challenges and grow with us at following position :

Accounting & Finance Staff
Requirements:

University Graduate (S1) with minimum GPA 3.00, majoring Accounting
Age below 30 years
Reasonably fluent in English both spoken and written
Have good computer literate (Microsoft Excel and Word)
Hardworking, cautious, thorough, fast learner, self motivated and initiative
Experience at Public Accountant Firm will be an advantage

Part Timer Documentation Support
Requirements:

University Graduate (S1) or last semester in University
Age below 30 years
Good in English
Be able to type fast and work fast, but precise
Mostly working in the week end (Saturday – Sunday)
Hardworking, cautious, thorough, and fast learner

Customer Service
Requirements:

University Graduate (S1) with minimum GPA 3.00
Age below 28 years
Fresh graduates are welcome to apply
Reasonably fluent in English both spoken and written
Experience in the same field (or similar position) will be advantage
Have good computer literate
Creative, communicative and customer oriented

Programmer
Requirements:

Bachelor degree in Information Management with minimum GPA 3.00.
Age below 30 years old.
Experience to develop applications by using oracle developer 2000 Form and Report
Knowledge of Oracle database 9i-Database administrator would be an advantage.
Experience in Linux would be an advantage.
Fast learner, creative, self motivated and communicative.

Please send your cv to our email :

PT Mitsui O.S.K Lines Indonesia
idrecruitment@mol-liner.com
or

apply the application through our website :
www.molindonesia.com
Only short-listed candidates will be notified.

This vacancy was posted on Thursday, March 1st, 2012 at 6:43 am and is filed under Job Vacancy Indonesia.

View the original article here

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Operator Channel Lead Job (Jakarta, ID)

Job Category: Sales
Location: Jakarta, ID
Job ID: 783152-73038
Division: Sales

Key Responsibilities/ Accountabilities:

- Single point of accountability for the phone business

- Lead the Telco channel business across both B2B and B2C, and is responsible for all business development deals (Phone, TV, Syndication, Top Hosters) with Telco and Media partners

- Responsible for CEO account relationship management for the top global Telco partners

- Drive penetration and adoption of Microsoft platform Consumer devices

- Increase Channel presence of Microsoft Cloud based services through the Operators

- Provide strong operational support and guidance for the subsidiary Channel resources

- Act as local/regional influencer within external policy bodies and in analyst forums

Key Measures of Success:

- Consumer devices/screens share and revenue

- Hosted and Syndicated Cloud based services revenue/seats

- Live ID adoption and penetration

- NSAT and analyst feedback

Key Required Capabilities:

- Deep channels experience (Telco highly desired)

- B2C experience required, B2B ideal

- Strong relationship building and negotiation skills

- Business development, including content and media (deal making)

- Understand phone ecosystem

- Seasoned sales & marketing leader (with ability to scale) or Senior Consulting Leader in a Connected Service Providers (Telco) practice


Job Segments: Business Development, Consulting, Creative, Customer Service, Equipment Operator, Manufacturing, Relationship Manager, Sales, Technology, TV


View the original article here

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TELECOM ENGINEER, CONTROL SYSTEM ENGINEER

URGENTLY REQUIRED : TELECOM ENGINEER & CONTROL SYSTEM ENGINEER

Our Client is European EPC Company in Jakarta, looking for the following position to meet the position required :

TELECOM ENGINEER

POSITION : 1. PROJECT MANAGER MIN. 10 YEAR EXPERIENCE

2. LEAD TELECOM ENGINEER MIN 5 YEAR EXPERIENCE

Qualification Required

* Min. Diploma / University

* excellent communication skills with a good level of written and

spoken  English

Experience :

* At least 5 years work engineering experience in Consulant Company :

* PATLOSS software CISCO Router configuration

* PDH and SDH multiplexer

* VDIP Telephone Systems

* E1 Communications

* LAN and WAN architecture design

* PABX Integration / design

* Design PABX system from client specification and vendor data

* Design CCTV system from client specification and vendor data

* Design Radio system from client specification and vendor data

* Design Telephone system from client specification and vendor data

* Design Public Address/General Alarm (PA/GA) system

* Design office computer network

* Create following engineering document:

* Telecom system architecture,

* Telecom system specification,

* Requisition,

* Telecom Architecture Drawing,

* Antena,

* Radio, Route,

* Telephone & Data Sheet

* Perform Factory Acceptance Test at Vendor

* Perform Site Acceptance Test and precommissioning tests on job

site further to installation

FOR CONTROL SYSTEM:

1. Project Manager min 10 year experience

2. Lead Control System min 5 year experience

CONTROL SYSTEM

POSITION : 1. PROJECT MANAGER MIN.10 YEAR EXPERIENCE

2. LEAD CONTROL SYSTEM MIN 5 YEAR EXPERIENCE

* Plan control system architecture depending on project requirement

* Create / Modify graphics on various control system / PLC

* C++ knowledge is an advantage

* Create / Modify control system configuration

* Update existing systems configuration graphics depending on project

required

* Implementation and testing on site

* Create following engineering documents:

* System specification,

* System Requisition,

* System Functional Design Specification,

* I/O Assignment,

* Typical configuration block diagram,

* Cabinet lay out

* Knowledge of instrument database software (such as “INTOOLS”) will

be highly appreciated

* Perform Factory Acceptance Test at Vendor

* Perform Site Acceptance Test and precommissioning tests on job site

further to installation

Please send only CV, hand phone number to the email address below :

css@indo.net.id


View the original article here

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PAM Multi National Account Job (Jakarta, ID)

Job Category: Sales
Location: Jakarta, ID
Job ID: 781365-72411
Division: Sales

The general focus of our workgroup is to drive the pre-installation of Microsoft® software across PC, server, mobile and consumer electronics industries through a unified, global approach, maximizing Microsoft’s impact across the entire OEM ecosystem.

Why does the role exist? The MNA PAM role is a senior Account Management role in OEM, developing and maintaining executive relationships with our key Multi-national partners. The role is dedicated to generating revenue, driving adoption of our products and increasing Partner Experience. The MNA PAM orchestrates resources internal to Microsoft and Partner to bring opportunities to close.

How does the role add value? The MNA PAM role adds value by developing and maintaining strong partner relationships that include building relationships at the CxO and BDM levels. The MNA PAM develops actionable account plans that define clear revenue and partner satisfaction growth strategies.

How is role unique from other roles? The MNA PAM role is unique in the following ways:

1.Work with the top Multi-National Partners who have agreements Globally with Microsoft.

2.Collaborate with Local, Regional and HQ OEM Teams

3.Influence Local MNA SKU Assortment.

4.Capability to develop executive relationships

5.Sales cycles generally up to 3 - 8 months

6.Account ratio varies to the size of MNA Business and opportunity


View the original article here

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HARITA GROUP Vacancy

URGENTLY REQUIRED

HARITA GROUP is a diversified enterprise involved in various mining businesses, e.g. coal, nickel, timber, wood, bauxite, mineral, iron ore, etc. In line with our growth, we are seeking self-motivated and high caliber individuals to fill the following positions:

General requirement:
1. To be located in North Maluku, with rotation schedule
2. Good physical health and able to work in a team

1. MINE PLAN ENGINEER SPV – STAFF (MPE)

Requirements:
1. Age maximum 35 years old
2. Bachelor degree from mining engineer / geology faculty
3. Minimum 2 (two) years experience in mining company
4. Posses managerial ability such as planning, organizing, controlling and executing to all mining activities
5. Able to calculate of heavy equipment hour production, summarize and analyze daily report, appliance hour, man power activities and dismissal of over burden and rotate mine
6. Able to plan short term, middle term and long term of mining process
7. Taking care of quality of mine product
8. Good understanding about HSE / K3
9. Capable of operating mining software such as SURPAC, MINESCAPE, MINEX, MICROLINK, AUTOCAD

2. GRADE CONTROL SPT – SPV (GC)

Requirements:
1. Male, age maximum 35 years old
2. Bachelor degree from faculty of mining engineering or geology
3. Minimum 3 (three) years experience in mining company for Supervisor and 5 (five) years experience for Superintendent
4. Responsible for the grade quality of the ore production
5. Responsible for the stockpiles
6. o observation at the mine pit
7. Well understanding about HSE / K3 procedure
8. Fluent in English both oral & written
9. Computer Literate in using MS office & Internet

3. KEPALA TEKNIK TAMBANG (KTT)

Requirements:
1. Male, maximum 45 years old
2. Minimum 8 (eight) years experience in mining industry with minimum 4 (four) years in managerial level
3. Bachelor degree from faculty of mining engineering or geology
4. Possess POU (Pengawas Operasional Utama) or POM (Pengawas Operasional Madya) certificate from Dept ESDM
5. Fluent in English both oral & written
6. Computer Literate in using MS office & Internet
7. Well understanding about mining operation (facility / equipment / man power)
8. Good knowledge about HSE / K3 procedure
9. Able to manage both natural resources and human resources to achieve efficient and productive result
10. Able to make a plan and execution, including production mining analysis and cost
11. Good leadership to subordinates with good interpersonal and organizational skills
12. Self confident and tactful to communicate with people in every level within the organization / corporate
13. Good health and able to work under pressure with good result and always seek best solution to solve problem

4. SURVEYOR

Requirements:
1. Male, age maximum 35 years old
2. Minimum D3 degree from faculty of Mining Engineering, Geology, Geodetic or Geophysics
3. Minimum 2 (two) years experience as mining surveyor
4. Experience in mining exploration mapping and data processing
5. Able to use mining software such as Surpac and AutoCAD
6. Able to use Total Station equipment
7. Well knowledge about safety / K3 procedure
8. Good physical health and having an adventure personality

5. PLANT / MAINTENANCE (SPT – SPV)

Responsibilities :
1. Lead, manage and facilitating of Reliability Centered Maintenance and Maintenance Task Analysis of asset based on their consequences by evaluating technical feasibility, economical worthiness and failure finding interval calculation
2. Manage and controlling of Used Oil Analysis conducted in engine, hydraulic system, transmission, differential and gear box as condition monitoring tools
3. Review existing and history of operation and repair and preauthorizing problems by downtime, frequency and cost, then develop on action plan(s) that has to be done to solve highest influencing factor(s) to trend down cost and MTTR and trend up PA, MTBF and MTTFS
4. Develop Key Performance Indicator (KPI): $/hr, PA, MTBF, MTTR, MTTFS, Planned/unplanned ratio, and its monitoring system
5. Develop and update maintenance procedure (including Preventive Maintenance, Condition Monitoring, Planned Component Replacement and breakdown) and also developing and updating maintenance standard (duration, man-hours and cost) to ensure that all maintenance work are done safely, effective and efficient
6. Lead a failure analysis team and publish failure analysis report
7. Perform equipment physical condition and economical evaluation to recommend continue to maintain or replace the unit
8. Prepare yearly equipment budget. Monitor, report and present actual spending compare to budget

Requirements :
1. Male, age maximum 40 years old
2. Minimum S1 from mechanical, automotive or electrical
3. Minimum 5 (five) years experience in related field, preferably from mining company or heavy duty equipment company
4. Computer literate in using MS Office & internet
5. Good knowledge of heavy duty equipment such as dump truck, excavator, bulldozer, ADT, compactor and grader from various type/model from various brand/manufacturer (Europe, Japanese, China)
6. Able to identify genuine spare parts or compatible parts for all type of heavy duty equipment
7. Good knowledge about safety procedure

6. PARAMEDIC SITE (DOCTOR – NURSE)

Requirements:
1. Maximum 35 years old
2. Minimum 3 (three) years experience, preferably from mining industry
3. S1 from faculty of Medicine (Doctor) and D3/S1 from faculty of Nursery (Nurse)
4. Fluent in English both oral & written
5. Computer Literate in using MS office & Internet
6. Have already done PTT (Doctor-General Practitioner) and Surat Ijin Perawat (Nurse)
7. Experienced in medical evacuation
8. Good knowledge about K3 / HSE, preferably posses Hiperkes certification
9. Good health and able to work under pressure with good result and always seek best solution to solve problem
10. To be located in Maluku islands, with rotation schedule

7. HSE SUPERINTENDENT – SUPERVISOR (HSE)

Responsibilities :
1. Male, age maximum 40 years old
2. Minimum 5 (five) years experience as Health Safety Environment (HSE) in mining or oil & gas industry for Superintendent and 3 (three) years experience for Supervisor
3. Bachelor degree from faculty of mining engineering / public health / environment engineering
4. Certified POP (Pengawas Operasional Pertama) is preferred
5. Fluent in English both oral & written
6. Computer Literate in using MS office & Internet
7. Good knowledge about SMK3 procedure / OHSAS 18001:2007
8. Has the ability to draft HSE strategies, plans, programs, policies, system & procedures as well as lead, manage, and support their implementation
9. Conduct regular HSE inspection at sites to ensure all identified HSE potential hazard are managed properly as stated and or oblige
10. Compile safety statistic from sites (accident, incident, near miss and lost time injury)
11. Good leadership to subordinates with good interpersonal and organizational skills
12. Good health and able to work under pressure with good result

8. LOGISTIC SUPERINTENDENT – SPV (WAREHOUSE / BBM)

Requirements for Logistic – Warehouse:
1. Graduated from D3 / S1 degree from faculty of technical / logistic management or administration
2. Minimum 5-7 years experience in mining or heavy equipment industry
3. Fluent in English both oral & written. Fluent in Mandarin will be an advantage
4. Computer literate in using MS office and Internet
5. Posses good knowledge about supply chain management
6. Plan, organize and control logistics operations, including inbound / outbound logistic, inventory management

Requirements for Logistic – BBM:
1. Graduated from D3 / S1 degree from faculty of technical / logistic management or administration
2. Minimum 5-7 years experience in mining or heavy equipment industry
3. Fluent in English both oral & written. Fluent in Mandarin will be an advantage
4. Computer literate in using MS office and Internet
5. Monitoring quality and quantity fuel supply at mining site
6. Monitoring and maintain fuel station and fuel truck at mining site
7. Monitoring fuel crew and heavy equipment movement at mining site
8. Ensure optimum inventory level of fuel usage, high inventory record accuracy, and minimize loss or waste
9. ell understanding about Safety / K3

9. ENVIRONMENTAL SUPERVISOR (ENVIRO)

Requirements:
1. Male, age maximum 35 years old
2. Bachelor degree from faculty of environmental engineering, forestry or agriculture
3. Minimum 3 (three) years experience, preferably from mining, forestry or plantation company
4. Computer literate in using MS Office & internet
5. Fluent in English both oral and written
6. Good knowledge in nursery and mining reclamation
7. Well understanding about safety / K3 procedure
8. Good interpersonal and organizational skill

10. GEOLOGIST (GEOST)

Responsibilities:
1. Male, age maximum 40 years old
2. Bachelor degree from faculty of Geology or Mining Engineering
3. Min. 3 years experience in mining industry, preferable in mining exploration
4. Fresh Graduates are welcome to apply (for Junior Geologist)
5. Computer literate in using MS Office & Internet
6. Able to use mining software (Surpac, Minecom, AutoCAD)
7. Able to make a progress report of exploration
8. Able to identify surface structure, rock base and geological structure
9. Good physical health and able to work in a team
10. Willing to work in remote area, with rotation schedule

Responsibilities (for SPT Geologist):
1. Able to make progress report on designated project
2. Resource definition and estimation, including quality assurance and quality control procedures
3. Able to control exploration program, geological modeling, reserve calculations
4. Research, review and assess geological and geophysical data in the planning, implementation and monitoring of exploration activities for company tenure areas; work closely with GM Exploration, Geologist, GIS and drilling team members to develop exploration targets
5. Develop and maintain geological model for each exploration target area
6. Preparation of technical reports for the various feasibility studies and quarterly statutory government reports

Please submit your resume, recent photograph with expected salary to:

HUMAN RESOURCES DEPARTMENT
HARITA GROUP
Ratu Plaza Office Tower 14th Floor
Jl. Jenderal Sudirman kav.9
Jakarta 10270
or

hrd.recruitment@haritanickel.com

Only qualified candidate will be notified for further selection

Closing date: March 09, 2012

This vacancy was posted on Tuesday, February 28th, 2012 at 7:48 am and is filed under Coal Mining Vacancy.

View the original article here

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GIV-SP A&P or EASA engineer

Experienced GIV-SP A&P or EASA licensed engineer

Required for a private business jet operator based in Jakarta

Contract Term: 12 months renewable. Start: April / May 2012.

Mandatory requirements

1. Valid A&P / EASA License 2. GIV-SP current Type rating 3. Fluency in English (ICAO level 4 and above)

Additional Skills as an advantage:

Business Aviation, Executive Jet, Corporate Jet experience

Required documents

Current Curriculum VitaeCopy of License Please indicate your salary expectations

As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.

Do you hold a valid, current GIV-SP license?Are you willing to relocate?Apply for this job

View the original article here

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Senior Consultant Job (Indonesia - Non Location Specific, ID)

Job Category: Services & Consulting
Location: Indonesia - Non Location Specific, ID
Job ID: 779005-70280
Division: Services & Support

recruiter : a-rajanp

Senior Consultant - Sharepoint

Job Description

Do you want to be a part of a company that’s driving technology innovation and changing the way we use technology in our everyday lives?

Microsoft Consulting Services (MCS) starts and ends with our ability to leverage technology to our customer’s benefit - to ensure this, all our people have access to the resources they need to achieve outstanding results.

Are you:

Ready to focus on being the expert with individual products, technologies, or solution space in complex environments?

Do you want to apply product knowledge to customer business solutions that impact to the bottom line of the company?

Are you interested in leveraging your technical skills to create innovative customer solutions?

Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

If you answered yes to these questions then Microsoft is the place to be.

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience. Microsoft Services act as the customer advocates within Microsoft and drives customer-centric product improvement. Consultants within Microsoft Services deliver technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners to assist customers in:

The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.

Stabilizing developed solutions using Microsoft methodologies in complex customer environments.

The design and development of integrated solutions using the latest Microsoft products and technologies.

Understanding the relevant application development, infrastructure and operations implications of the developed solution.

Results Specific business metrics results associated with this position include:

Billable utilisation

High Quality Solution Delivery: Development of solutions that are widely regarded as ‘best in class’

Customer Satisfaction: Delivery of projects with a high level of engagement quality that results in a high of customer

satisfaction metrics.

Knowledge sharing: Creation of intellectual property and knowledge sharing within and between practices.

Time Management: This includes management of billable time, training and holidays.

The focus of this position is the development of solutions that utilise new Microsoft technology, and helping others learn how to create similarly high quality solutions. This role will also lead the creation of case studies and references based on these solutions.

Position scope

The scope of this position is primarily based in Jakarta with an expectation that there will be a requirement for domestic and overseas travel, primarily in SEA region but possibly outside the region.

Decision making

Key decision making for this position relates to the planning and execution of customer engagements, the

management of customer relationships and supporting the team objectives. In general the role has the authority and the responsibility associated with the execution of services engagements however decisions relating to long term contractual engagements and resource commitments would be deferred to appropriate services personnel.

Strategy and Development

This position is expected to contribute to:

the ongoing skills development of the broader services team,

the risk assessment of specific development projects and market opportunities,

the development of business opportunities into projects.

People Management

There will be no direct reports associated with this position - however it is expected that this role may, in a project, lead a small group of developers from both customers and partners and will therefore require the skills required to manage small teams.

Communication/Business Relationships

It is expected that there will be ongoing interactions with most internal business areas. There is an expectation that this position will specifically interact with:

other areas within Services including professional support services and technical account mangers,

local branch personnel who are engaging with the customers including Account managers, Solution Specialists and Technical Specialists, ‘ other developers with the global Microsoft Services community,

External partner personnel that are working on delivery projects based on Microsoft Solutions.

The communication is primarily information sharing between stakeholders and the provision of status reports and presentations. The position is dependent on support from other consultants and consulting teams as well as the administrative support area for services.

Fiscal Responsibilities

Financial responsibilities are associated with personal time management targets, including utilisation,

rather than specific revenue targets, however the position is expected to remain cognizant of the practice’s revenue goals and assist other team members in achieving their own utilisation when possible.

This position, like all consultants is most able to contribute to the subsidiary’s fiscal responsibilities through high levels of customer satisfaction and utilisation.

Knowledge, Skills, and Abilities Required:

Expert level skill with document management system, web development and portal design

Strong consulting background

Proven ability to build relationships and maintain customer satisfaction, including at CxO level.

Preferred:

Skill in SharePoint and .NET Framework

Familiarity with Project Management methodologies

Previous experience with Microsoft Solutions Framework (MSF)

Required Knowledge, Skills, and Abilities

Analytical Problem Solving

Building Customer/Partner Relationships

Confidence

Cross-Boundary Collaboration

Impact and Influence

Interpersonal Awareness

Services Project Management

Strategic Insight

Product & Technology Expertise

Value Selling

Dealing with ambiguity

Applications Development and Information Worker Consultants

Candidates must have:

Industry leading knowledge and experience in architecting, designing and deploying document management, web and portal solutions.

A deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.

A deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.

Industry leading, depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

Desired Training and Certifications:

Must have a degree in Computer Science or Engineering, or equivalent work experience.

Ideally will have the relevant Microsoft SharePoint or Development certifications

Work experience should involve technical consulting, development, and deployment

Desired Background

At least 8 - 10 years related IT experience

A proven record of delivering business value.

Strong consulting background

The ability to develop and maintain strong working relationships, including at ‘CxO ‘ level


Job Segments: Administrative, Administrative Assistant, Application Developer, Computer Science, Consultant, Consulting, Contract, Developer, Document Management, Engineer, Engineering, Project Manager, Service, Sharepoint, Technology


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Service Delivery Manager Job (Indonesia - Non Location Specific, ID)

Job Category: Services & Consulting
Location: Indonesia - Non Location Specific, ID
Job ID: 773898-66299
Division: Services & Support

HiringManager :manisdev

Recruiter :a-rajanp

Service Delivery Manager (Premier)

Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The value the SDM brings to the customer is successful operation and optimum productivity and hence realization of value of Microsoft products. Some of key measures of success for Premier services that TAM brings to Microsoft is increased customer satisfaction, reduced support costs and optimum adoption of Microsoft product and Premier services.

The Service Delivery Manager (SDM) provides support delivery management through Premier support and services designed to improve customer IT operation health and their People and Process maturity. The SDM is a key long term, relationship based, customer facing support role. Also, the SDM supports and leads the opportunity management for support and consulting delivery business of the Microsoft services and acting as single point of contact for all delivery coordination across Microsoft support and services.

The key aspect of this role includes

Business Service Introduction and Review - Plan and review services orientation (Premier Support and consulting) on ITIL Framework. Demonstrated experience of articulating, documenting and running monthly and quarterly business reviews with CXO level is key aspect of this function.

Strategic Planning and Business Management - The SDM is required to participate in some of the group budgeting and planning exercises internally and externally and will have the shared goals for few key Premier delivery matrix.

Service Delivery Management - Improve customer health through service delivery, pro-active planning and execution. Align the customer’s IT and business needs (vision and mission) to MS service portfolio through consultative and preventive advice (ITIL framework). Work across 8 to 10 public and private sector assigned accounts and diagnose/stabilize/educate on service delivery “Improvement points”.

Opportunity Management- During joint planning exercise with accounts, sales, global and other business units the SDM contributes and identifies the Premier delivery opportunities and translates them into clear set of goals and actions.

Coach/ Mentor - The SDM will act as a coach and mentor to his/her regional sales, delivery and other business units in recommending Premier and MCS services portfolio aligned to Premier Service Delivery Methodology. A good balance of business and people leadership behaviors are attributes of this role.

Relationship Management - Experience in Enterprise/ Public Sector account is must. Partner with customer’s unit (CSM, IT Team) and MS teams (Sales, consulting, operations team) to keep client satisfaction high while maintaining revenue and profitability. Apply interpersonal and stake holder management skills to vast set of audiences (IT units to Business Heads) internally and externally.

Product and Technology experience

Given the role requires working with broad set of IT staff including IT Operations team, the candidate must have knowledge of wide range of Microsoft and other technologies within Industry recognized IT operations. Must be aware of the multiple components of a core IT environment (Telecom, Network, Desktop, Messaging, Database, App. Layer etc). Awareness of Govt. Taxation, educational systems and planning experience will be helpful.

Problem/ Incident Management - Manage reactive support delivery issues on diverse scope/products and work along with Internal/external technical support and other units within Microsoft to drive issue resolution on agreed scope. Maintain high customer experience and satisfaction throughout the problem resolution. Use incident trends to align preventive activities.

Qualifications

12-15 years of related experience in enterprise support delivery and product consulting services in a client facing role is must.

Demonstrated experience of presenting to CXO level and managing 2-5 million USD worth of support and consulting accounts is must.

Project Management skill is mandatory. PMP Certification is added advantage.

ITIL Service Mgmt. or Practitioner level certification is must.

BA/ BS degree in Computer Science, Engineering.

Candidate must have excellent presentation and communication (speaking/writing) skills.

Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise , Value Selling.

Pre-requisites

The role may require up to 20% travel for job related work (Domestic or International).

This is a day-shift job, however a candidate may have to work extended hours during Critical Problem Management.


Job Segments: Business Manager, Computer Science, Consulting, Customer Service, Database, Engineer, Engineering, Management, Manager, Project Manager, Relationship Manager, Service, Service Manager, Strategic Planning, Strategy, Technical Support, Technology, Telecom, Telecommunications


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GIV-SP TRI Captain

Experienced GIV-SP Captain / Instructor

GIV-SP TRI?required for a private business jet operator based in Jakarta

Contract Term: 12 months renewable. Start: April / May 2012.

Mandatory requirements

1. Valid?FAA /?EASA?License 2. GIV current TRI Type rating 3. Valid JAR FCL Medical (class 1) 4. Fluency in English (ICAO level 4 and above)

Required flight hours:

Minimum of 5000 hours total time, with 1000 hours PIC on type.


Additional Skills as an advantage:

Business Aviation, Executive Jet, Corporate Jet experience

Required documents

Current Curriculum VitaeFlight hours break down 1. total time, 2. jet time, 3. PIC time, 4. time on type Copy of Flight Log (last three pages) Copy of License Copy of FCL Medical Certificate

As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.

Do you hold a valid TRI GIV-SP?Are you willing to relocate?Apply for this job

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CL604 A&P - Jakarta

Experienced CL604 A&P, Indonesia or EASA licensed engineer

Required for a private business jet operator based in Jakarta

Mandatory requirements

1. Valid A&P / EASA License 2. CL604 current Type rating 3. Fluency in English (ICAO level 4 and above)

Additional Skills as an advantage:

Business Aviation, Executive Jet, Corporate Jet experience

Required documents

Current Curriculum Vitae Copy of License Please indicate your salary expectations

As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.

Do you hold a current CL604 license?Are you willing to relocate?Apply for this job

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EASA B2 or FAA A330 Licensed Engineer

Minimum Requirements

Applicants must have either an FAA or EASA B2?License with A330 Type ratings.Preference will be shown to applicants with RR Trent ratings and that are current on the type.

Comments; An excellent opportunity to work in Indonesia on a long term basis.?? Applications will only be considered from FAA or EASA Licensed Engineers with Avionics/electrical ratings and both Hangar and Line experience.

Please apply with an updated CV and copies of all supporting documentation to; ian.harman@rishworthaviation.com

Benefits

Excellent hourly rate/salary package, subject to the applicant's qualifications and experience. Accommodation and Flights will be provided.

For more details and to fast track your application please APPLY NOW.

Engineers who don't yet meet these experience requirements are also invited to register and update their details at www.rishworthaviation.com. When your experience matches our position requirements, we will be able to notify you of positions which you qualify for, which may be of interest to you.

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Software Asset Manager Job (Jakarta, ID)

Job Category: Sales
Location: Jakarta, ID
Job ID: 787106-75486
Division: Sales

The SAM (Software Asset Management) & Legalization Lead is a highly visible revenue-driving role, responsible for all aspects of Microsoft’s SAM Engagement & legalization processes for Subsidiary EPG. This will include the management of direct SAM engagements & legalization negotiations with customers, especially in Emerging Markets. This senior leader will work directly with subsidiary EPG account teams to execute & monetize SAM engagements & other legalization settlement negotiation processes. SAM engagements are conducted with specially trained SAM Partners, with the goals of (1) discovering and collecting licensing shortfall revenue while (2) helping customers improve their Software Asset Management, and promoting SAM as an industry-recognized best practice.

The SAM & Legalization Lead role is responsible for opportunity analysis and account targeting, managing the customer and partner opportunity pipeline across the sales stages, articulating the benefits of SAM and gaining buy-in directly with customers at the CXO and IT management levels, and selecting the right SAM Partners to work with customers through the SAM process. This process is executed with tight collaboration with the local account team.

As SAM encompasses the people, infrastructure and processes necessary for the effective management, control and protection of the software assets, the role requires an individual with the intellectual horsepower to solve complex issues with cross-organization stakeholders, the ability to deliver difficult messages with empathy, the discipline to manage SAM projects to completion, and the deep licensing and sales skills to get the customer to commit to and implement the software asset management process as a key IT and financial priority.

SAM & Legalization Lead also drives SAM partner recruitment, onboarding and training activities to build the required partner capacity to meet our customers’ SAM needs. SAM Lead is responsible for implementing the SAM Services Incentives program in their territory, and managing the partner incentive allocations. The goal is to ensure our partners are providing customers with the breadth of SAM offerings (Baseline, Assessment and Deployment Planning Services) that will help with conversion of under-licensing today, prevention of under-licensing in the future, and increased value of existing licensing agreements.

SAM is a critical function of any Enterprise organization; however, it is one that is often overlooked. And, for customers contemplating or taking steps to move to the cloud, SAM can help them understand what software they have deployed, who is using the software and how, and what their underlying license entitlements are to support cloud deployments. As a result, SAM is a great way to help our customers better understand their environment so they can plan for their future.

re.

Requirements:

1.Preferred: ITiL - Infrastructure Technology Library (prefer candidates have some experience with or at least awareness of ITiL); MCTS certification for "Designing, Assessing, and Optimizing Software Asset Management" (exam 70-673).

2.Candidates must have 5-8 years of practical experience in sales, marketing, communications, and channel and/or Microsoft Volume Licensing. 2-3 years management experience strongly preferred, or comparable cross-group responsibilities (e.g. as a Project Manager for significant projects with cross-group impact and membership).


Job Segments: Cloud, Communications, Developer, Management, Manager, Marketing, Marketing Communications, Marketing Manager, Technology


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Account Manager Public Sector Job (Jakarta, ID)

Job Category: Sales
Location: Jakarta, ID
Job ID: 786060-75230
Division: Sales

The Public Sector Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer of Public Sector area views the AM as trusted advisor.

The success of the business is measured in the following ways:

?An expanding footprint in Public Sector accounts through year-over-year percentage increase in customer addressable revenue (AR).

?Account growth through increased signed Enterprise Agreement renewal rates and net-new opportunity revenue while meeting annual revenue targets.

?Year-over-year growing integration of partners and services in key wins.

?Year-over-year increase in customer satisfaction as measured by Relationship Management scores.

?Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.

?Business value discussed in every discussion and every proposal with the customer.

What deliverables does the Public Sector AM produce that add value to Microsoft?

The Public Sector AM role adds value by producing

1.Customers with realized value from the MSFT platform through acquisition and deployment of the solutions they buy

2.Strong and deepening customer relationships

3.Strategic, effective and actionable account plans

4.Well developed opportunities within Public Sector area, leading to a healthy pipeline producing wins that meet or exceed quota

5.High performing account teams through effective AM coaching and leadership

Hiring Profile

- Embodies Microsoft core values of:

- Integrity and honesty

oOpen and respectful

oBig challenges

oPassion

oAccountable

oSelf-critical

- Has strong time management and prioritization skills; is organized and methodical in his/her approach.

- Has passionate attitude for sales, technology and customers as an enabler for a company’s growth.

- Has the “discipline” of working with people; is structured in his/her approach to leading teams through complex technology solution sales.

- Is experienced and adept at getting people working towards a common goal; consistently demonstrates strong people management skills.

- Is tough skinned; shows no fear in the face of challenges; is someone who doesn’t take things personally.

- Knows how to deliver on promises. Is creative, innovative; is often seen as visionary in his/her approach.


Job Segments: Account Manager, Customer Service, Management, Manager, Relationship Manager, Sales


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Friday, March 2, 2012
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Large Opportunity Manager Job (Jakarta, ID)

Job Category: Sales
Location: Jakarta, ID
Job ID: 781863-72414
Division: Server & Tools Business

Large Opportunity Manager (LOM) is a sales leader for the Corporate Accounts team, working with the extended Microsoft partner sales force. In SMS&P, the majority of revenue is generated thru channel partners (whether they are resellers, solution or services partners), but there are key opportunities where Microsoft needs to engage directly and assist our partners in delivering the best solution for our customers. The Opportunity Manager is a key contributor to the Corporate Accounts sales process to drive large, strategic or complex opportunies with our partners to closure while ensuring our customer satisfaction.

The Opportunity Manager is a senior sales role that will help drive SMSP Corporate Accounts sales growth with a primary focus on the solution aspect of new enterprise license agreement sales (Enterprise Agreements, Select) and Renewals. This role will orchestrate with partners and other Microsoft sales resources in selling the value of Microsoft solutions and renewing the highest potential and or most strategic opportunities for the Corporate Program Managed (CPM) segment.

Responsibilities

Partner Development

Working with the Partner team, drive partner business and solution development and planning with customers for key opportunities. Coach partners on solution selling, on using appropriate tools for pipeline management, and on reviewing solution pipeline and forecast. Work with Partner Technical Specialists (PTS) to ensure Partner is well versed in full stack of Microsoft products.

Demand Generation

Drive lead generation of designated high value opportunities (EA, Select & Renewals), focused on the Microsoft product solution value, in the CPM accounts and prioritize within set ratio as defined by subsidiary (recommend ~1:75 opportunitites per OM for ~250 CPM accounts). Engage in co-selling and sales support activities with partners and customers for assigned opportunities relating to the solutions customers are interested in. Evangelize Microsoft product roadmap to customers and validate for feedback into Product Teams. Orchestrate partner and Microsoft resources (Tele, Licensing Specialilst, SSP, etc.) to drive opportunities to closure. Ensure customers are profiled via partners using IO discovery work.

Opportunity Management

Using sales excellence techniques, ensure all commercial and public sector opportunities managed are tracked in pipeline tools (using CRM system - PSM/Siebel) and move through to closure with adequate velocity. Appropriately forecast if enough opportunities are in the piepeline. Build high trust relationships with Corporate Accounts executives and business decision makers working with partners and be able to represent Microsoft full solution stack Orchestrate movement of opportunities through sales cycle working with various roles - for example, engage with Licensing Sales Specialist for any licensing program questions the customer may have as they are trying to decide on renewing an EA, and with Solution Specialists for deep product expertise. Constantly check and validate customer and partner satisfaction of OM involvement in sales cycle and do win/loss review against every opportunity.

Qualifications

Experience:

5 - 8 years of related experience

Education:

Bachelor’s Degree (B.S./B.A.)

Knowledge, Skills, and Abilities:

3-5+ years experience in consultative solution selling role with proven results in a scalable environment

Knowledge of service industry and enterprise customer pains & needs

Partner experience understanding how MS partners market/sell to enterprise sized business customers

Successful and proven performance in leveraged sales or business development.

Teamwork and communication skills are critical.

Knowledge of Microsoft’s entire solution stack of products (100 level proficiency) & channel model.

Experience in selling to Business Decision Makers a plus

Demonstrable experience devising sales programs to meet the needs of partners and customers

Passion for driving results and seeing projects through to completion

Competencies

Drive for “sales”

Customer Focus

Representing Microsoft

Interpersonal Skills


Job Segments: Business Development, CRM, ERP, Management, Manager, Pre-Sales, Sales, Sales Support, Siebel, Technology


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