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Provision of French translation services
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French speaking Customer Services Analyst...
Salary: £8.75 + holiday
Location: Chesterfield
Job Type: 12 months contract (possibility to extend)
Start date: ASAP
Customer Services Analysts provide remote support to customers in a busy and ever-changing environment. The position requires a high percentage of problem resolution various diagnostic tools and inter-personal skills to guide users through situations, thus providing the highest levels of client support and satisfaction.
Ideally the candidate should be able to demonstrate Service Centre experience as well as 12 months IT experience. Knowledge of the MS-office suite. A key part of the role is having excellent Customer Service Skills.
Good communication and interpersonal skills including excellent telephone manner and strong Customer Focus.Dedication in a busy environment.Ability to meet and exceed set targets.Self-motivation/discipline to develop and improve own skills and performance.Demonstrates eagerness to be flexible in changing environment re: technology and working practices.Demonstrates own initiative in tackling issues without undue reference to superiors.Have excellent ability to communicate effectively (i.e. questioning and listening skills) both face to face and via the telephone. Works comfortably in a team, creating good working relationships to gain the trust of colleagues.Demonstrates ability to establish and meet customer requirements, accurately recording customer requirements and updating information coherently with intelligible and relevant comment.
Knowledge of the MS-office suite; a working knowledge of latest operating systems, e-mail applications, web tools and call logging applications; language skills (if appropriate).Customer FocusWritten and oral communicationsProblem SolvingComfort Around Higher ManagementTime ManagementMicrosoft OfficeAdditional Information:
If you are interested in being considered for the position of French speaking Customer Services Analyst role please send your CV asap.
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Language Talent is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position
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Recruitment Consultant - German, French or Scandinavian speaker...
Who are we?
A specialist search firm with experience in life sciences retained search and contingencyA well known name with an excellent reputation in the life sciences and pharmaceutical industryA company with a very professional yet very relaxed culture
Who do we need?
Language speaker - ideally German but would also consider French or ScandinavianRecruiter from any background in recruitment - minimum 6 monthsDegree qualified with some solid work experienceAn individual who is keen to train and develop and to take themselves to the next levelWhat's in it for you?
A fast growing and exciting company which will soon become one of the largest and best firms in the sector Opportunity to work with some fantastic mentors Real opportunities for career progression within the company, both within the UK and overseas A relaxed, adult environment where you can really thriveView the original article here
Trade Credit Analyst - French speaker...
Exceptional opportunity for a French speaking Credit Analyst to join the clear market leader. This is a superb career opportunity with perhaps THE most exciting and celebrated international company.
Duties:
Administer and enforce company credit and collection policies and procedures Assess credit worthiness and recommend credit limits for customers in France and elsewhere.Analyse Financial Data for Small to Medium Sized Enterprises (SME) and other customers in the distribution channel, and provide proactive risk management/reporting to Finance and Sales management.Highlight customers with increased exposure and/or risk through management and portfolio reporting, and utilization of credit dashboard and exception process.Manage appropriate credit lines for assigned customers.Skills:
Strong Financial UnderstandingLocal Country/Company Risk Analysis for businesses in FranceCredit Scoring AnalysisCredit Tools Experience including Credit agency referencesSOX Compliance and Credit Policy enforcementCustomer focus, good at forging strong customer relationshipsProblem solvingDrive for resultsGood organisational skillsExcellent research and analytical capabilitiesStrong verbal and written communication skills in both English and French requiredAbility to analyse customer needs through soliciting, evaluating and acting upon customer feedback.Experience:
Minimum of 2 years of experience in a commercial B2B credit evaluationProficient in Microsoft Office and other productivity software toolsWilling to tackle the unknown and seek out collaboration from co-process ownersMust be adaptable to a changing environmentIdeally experience of SAP R/3 or similar accounting systemAnalysis of credit information to establish customers’ credit limits permitting highest profitable sales consistent with reasonably minimum losses. Establish credit limits, make proposals to change credit limits and participate in managing overall portfolio riskManage Bad Debts Maintain appropriate documentation and transparency to support basis and rationale for customer credit decisions and limitsMonitor changes in economic, industry, and customer conditions and maintain communication with various business units to evaluate potential changes to customers' credit worthiness (risk tolerance) and credit limitsAdvising and recommending changes to policy and procedureImplement best practices and process improvement where appropriateMaking recommendations to reduce/control riskAssist Collection team in resolving customer deductions & disputes. Work with Collection team to maintain integrity in the A/R records.Maintain customer financial dataMaximise cash flow from accounts receivable, while enhancing customer relations. Provide adequate protection of the company’s investment in Accounts Receivable.Offer:
Exceptional career and professional development potential with the clear market leaderCompetitive salary, depending on experience - range circa £30k to circa £42kGenerous Blue chip benefitsBeautiful working environment and offices - Central LondonView the original article here
Trade Credit Analyst - French speaker...
Exceptional opportunity for a French speaking Credit Analyst to join the clear market leader. This is a superb career opportunity with perhaps THE most exciting and celebrated international company.
Duties:
Administer and enforce company credit and collection policies and procedures Assess credit worthiness and recommend credit limits for customers in France and elsewhere.Analyse Financial Data for Small to Medium Sized Enterprises (SME) and other customers in the distribution channel, and provide proactive risk management/reporting to Finance and Sales management.Highlight customers with increased exposure and/or risk through management and portfolio reporting, and utilization of credit dashboard and exception process.Manage appropriate credit lines for assigned customers.Skills:
Strong Financial UnderstandingLocal Country/Company Risk Analysis for businesses in FranceCredit Scoring AnalysisCredit Tools Experience including Credit agency referencesSOX Compliance and Credit Policy enforcementCustomer focus, good at forging strong customer relationshipsProblem solvingDrive for resultsGood organisational skillsExcellent research and analytical capabilitiesStrong verbal and written communication skills in both English and French requiredAbility to analyse customer needs through soliciting, evaluating and acting upon customer feedback.Experience:
Minimum of 2 years of experience in a commercial B2B credit evaluationProficient in Microsoft Office and other productivity software toolsWilling to tackle the unknown and seek out collaboration from co-process ownersMust be adaptable to a changing environmentIdeally experience of SAP R/3 or similar accounting systemAnalysis of credit information to establish customers’ credit limits permitting highest profitable sales consistent with reasonably minimum losses. Establish credit limits, make proposals to change credit limits and participate in managing overall portfolio riskManage Bad Debts Maintain appropriate documentation and transparency to support basis and rationale for customer credit decisions and limitsMonitor changes in economic, industry, and customer conditions and maintain communication with various business units to evaluate potential changes to customers' credit worthiness (risk tolerance) and credit limitsAdvising and recommending changes to policy and procedureImplement best practices and process improvement where appropriateMaking recommendations to reduce/control riskAssist Collection team in resolving customer deductions & disputes. Work with Collection team to maintain integrity in the A/R records.Maintain customer financial dataMaximise cash flow from accounts receivable, while enhancing customer relations. Provide adequate protection of the company’s investment in Accounts Receivable.Offer:
Exceptional career and professional development potential with the clear market leaderCompetitive salary, depending on experience - range circa £30k to circa £42kGenerous Blue chip benefitsBeautiful working environment and offices - Central LondonView the original article here