Director eBusiness Technology Solutions Job

Director eBusiness Technology Solutions

Job ID: 2012-19573
# Positions: 1
Location: US-VA-Virginia Beach
Search Category: eBusiness
Type: Regular Full-Time (30+ hours)
Posted Date: 7/5/2012

More information about this job:
Summary:

Responsible for the oversight and final implementation of the analysis, design, development, testing, deployment, and maintenance of custom software, third-party application software, interface development, operational reporting, and vendor management related to the eBusiness team's projects and operation.

Responsible for the delivery and support of system solutions that support the operations of the eBusiness functional area of the company on a 24x7x365 basis, meeting all the functional requirements of business, the Associates, the contracted States and new business opportunities.

Supports a company-wide operational function. Builds business relationships throughout the company. Plans and executes annual projects, maintains P&L responsibility, and is responsible for the one to two year applications and/or systems integration strategy for their area of responsibility.

Responsibilities:

1. Manages day to day operations of a small-medium department. Ability to handle conflict resolution, performance evaluation, interviewing and hiring practices. Directly supervises associates below the director level.
2. Contributes to the development of the department business plan that supports the corporate strategic plan. Assists in the development of longer range business plans. Provides business justification for capital or other resource needs.
3. Creates annual budget and is responsible for the budget oversight for a large department.
4. Documents and implements new policy; trains others in the critical success factors of the policy.
5. Participates in the development of IT architecture strategies for small to medium sized application infrastructures. Evaluates technology, performance, scalability, interoperability, reliability, availability, and serviceability in small to medium sized applications.
6. Independently provides thought leadership in SDLC development methods. Strategically aligns IT solutions with business objectives. Identifies and addresses critical technical success factors for enterprise scaled projects.
7. Utilizes data modeling concepts (e.g., the Entity-Relation model) and their application: entities and tables, relations and constraints, attribute data types and column data types. Performs simple data base updates.
8. Performs competitive negotiations independently, recommends content to contracts, and advises management on proper contracting terms. Trains managers and associates in the contracting process.
9. Coordinates RFP activities for potential vendor product/service. Reassesses existing vendor relationships to include but not limited to: benchmark vendor performance, reduce risk of vendor nonperformance, produce early problem resolution, perform risk assessment, evaluate vendor's strategic direction, and monitor vendor compliance.
10. Recommends technical direction and standards based on exploitation and innovation of evolving technologies and identifies how the business operational processes will benefit from those technologies. Identifies and recommends strategies to mitigate associated risks. Communicates evolving technical and architectural strategies, standards and direction to audiences with varying technical knowledge.
11. Performs other duties as assigned or requested.

Qualifications:

EDUCATION AND EXPERIENCE:

Education

Required:
- Bachelor's degree in Business Administration, Management Information Systems, Computer Science or a related discipline.; or the equivalent years of relevant business and technical experience; Advanced degree desired.

Years and Type of Experience Required:

Required:
- A minimum of 7 years experience in application software development, maintenance, implementation and support including at least 3 years of leadership/management experience.
- A minimum of 3 years experience in information systems development, maintenance, implementation and support, preferably healthcare / managed care.
- Prior experience will include full responsibility for system development, project management, setting adequate staff levels and hiring staff as needed, establishing departmental budgets, preparing and executing corporate and departmental strategic plans, and making formal presentations to management, staff and customers.

Preferred:
- proven eBusiness competency/ experience

Language Skills

Required:
- English

Technical Competencies

Computer Hardware, Software and Applications / Office Equipment - Advanced
- Thorough understanding of the inter-relationship among various IT applications and systems. Complete proficiency with all applicable company supported software applications.
- Thorough understanding of supported applications and all interdependencies (OS, network, server, workstations, etc.).
- Ability to use hardware and software of a computer to complete certain complex tasks. Skills to use basic office equipment such as telephone, fax machine and copy machine.
- Proficiency in a windows environment to include navigation skills and use of internet. Ability to review and draft correspondence in email and word processing systems. Ability to use spreadsheets to review, organize and edit data.

Read, Interpret and Apply Information - Advanced
- Able to read, understand and implement simple to moderately complex entity relationship diagrams. Able to propose data models for simple to moderately complex software packages. Able to read, interpret, create and maintain simple to moderately complex data flow diagrams and data dictionaries.
- Able to perform complex queries and analyze results.
- Able to read, interpret and create simple to moderately complex design documents. Able to read, interpret, create and maintain simple to moderately complex Conceptual, Logical and Physical models to include context, data flow and process flow diagrams, along with data dictionaries and logical flow charts.
- Able to design configuration management procedures which ensure quality and leverage industry best practices.
- Able to continually assess information and needs, and implement appropriate measures that will address needs and ensure customer expectations are met or exceeded.

Project Management - Advanced
- Ability to develop, manage and implement multiple moderately complex project plans with minimal direction and supervision. Able to develop and implement budget plans.

Communication Skills - Advanced
- Able to convey complex messages to a variety of audiences in an effective manner using proper language, grammar and style.
- Able to create and deliver complex presentations, training materials and updates to a variety of audiences including large groups. Able to effectively handle escalated issues to diffuse concerns through verbal and written messages.

Behavioral Competencies:

Strategic Leadership

Be Strategic
- Integrates and balances big-picture concerns with day-to-day activities.
- Conveys a thorough understanding of own area's strengths, weaknesses, opportunities, and threats.
- Evaluates and pursues initiatives, investments, and opportunities based on their fit with broader strategies.
- Stays abreast of key competitor actions and their implications or threats to the business.

Make Sound Decisions
- Focuses on important information without getting bogged down in unnecessary detail.
- Probes and looks past symptoms to determine the underlying causes of problems and issues.
- Brings to bear the appropriate knowledge, information, and expertise in making decisions.

People Leadership

Develop / Support Organizational Talent
- Identifies the qualifications required for successful job performance.
- Provides honest, helpful feedback to others on their performance.
- Helps others identify and prioritize their development objectives.
- Promotes sharing of expertise and a free flow of learning across the organization.

Ensure Collaboration
- Discourages "we vs. they" thinking.
- Appropriately involves others in decisions and plans that affect them.
- Works to remove barriers to collaboration.
- Seeks to understand and address the concerns and interests of others with opposing viewpoints.

Results Leadership

Show Drive and Initiative
- Does not easily give up in the face of unexpected obstacles.
- Sets high standards of performance for self and others.
- Puts in extra effort and work to accomplish critical or difficult tasks.
- Tackles tough challenges or problems quickly and directly.

Accountability/Optimize Execution
- Conveys clear expectations for assignments.
- Delegates assignments to the lowest appropriate level.
- Monitors progress of others and redirects efforts when goals change or are not met.
- Holds people accountable for achieving their goals.

SCOPE INFORMATION

- Direct Reports: 0-12

- Indirect Reports: 0-25

Budgetary $ Responsibility: $0 - $5m

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices.
- Ability to communicate both in person and/or by telephone.

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