Inbound Helpdesk Assistant in Italian / Spanish (M/F)

Sitel is a Multinational Contact Centre Company, who represents the best brands, in all kinds of industries all over the world. Winner of the Best Outsourcing of the World Award, 2008, 2009 e 2010, and distinguished as a Service Excellency Provider by Frost&Sullivan in 2011, Sitel provides all kinds of interaction solutions, between companies and their customers.

In Portugal, we have at the moment a team of 330 associates. Portugal is one of the best places to work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards.

Currently, we are now recruiting for one of our most important clients, and one of the biggest and most important Companies in the world in the Computer Technology area, for the position of: Helpdesk - Technical Support: Italian and Spanish.

Job Description: Inbound Helpdesk Assistant - To help and assist all our client\'s customers regarding their questions. Support by telephone, email or other.

Skills Required:
- Italian and/or Spanish Native Speaker (Eliminatory)
- Strong knoweledge in the English Language
- Contact Centre Inbound Helpdesk Experience (minimum 6 months - preferable)
- Experience in dealing with customers and solving problems
- Experience with all MICROSOFT products (operative systems, online games, etc)
- Excelent Comunicational skills
- Passionate About MICROSOFT

Work Schedule: Monday to Friday - 08h00-17h00

Salary: Base Salary + Lunch Fee + Bonus Incentive Plan
Bonus will start to be paid after 3 months at work

Training: 4 to 6 weeks. Training will be fully paid by Sitel if completed with Success. Work contract will start on the first day of training.

Please kindly Send your Application (English CV) clicking "Candidatar-se" REF:ITALIAN&SPANISH SUPPORT

In Sitel Lisbon, our biggest asset is our people and is for them that we work every day to make our company one of the best places to work in Lisbon. Come and meet Sitel!

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