Cloud Sales Manager Job (Jakarta, ID)

CLOUD SALES MANAGER

Description of Group:
What company boasts $40+ billion in revenue (and growing), 65,000+ employees worldwide (and growing), was ranked by Fortune magazine to be both one of the best companies to work for and one of the most admired companies to work for? If you guessed Microsoft, you’re right! One of the keys to our success is our people. Employees who are passionate about what they do and want to enable people and business throughout the world to realize their full potential. Are you ready to realize your potential? If so, read on!

Out of 145+ million SMBs worldwide, Microsoft currently only manages a small percentage in a consistent way, using different systems and methods across various countries. Project Tiger is an initiative that cuts across BG’s, segments, Corp and our subsidiaries. Tiger will deliver a scalable Go-To-Market (GTM) platform that will help us become the leader in selling Cloud Services to SMB customers, driving 50% ($3B) of SMB’s growth over 3 years. Starting FY12, the BG’s will be responsible for driving product marketing and demand gen (using increased digital marketing tools), and the SMB segment owns conversion into sales by connecting customers to telesales, partners and ongoing customer lifecycle management.

In the evolving online sales transformation, this position will play critical role in building online sales engine (project Tiger) for Microsoft new product stack: Office 365, Windows Intune, CRM Online.

Summary of what the role is:

This role will define and manage execution of the (project Tiger) SMB Cloud products stack sales in area/sub. Main responsibilities include” through partner” Cloud products sales as well as improving lead/demand generation, and ensuring a positive and consistent online experience. This role works closely with Cloud Marketing Manager, SMB HQ team and Corporate Business Groups, Field SMB Segment, Partner Marketing Managers and will manage Cloud products sales through Cloud Advisor sales engine.

Responsibilities: (May vary according to specific role and subsidiary.)

§ Plan strategy, manage execution, and analyze results of field Cloud Partners Sales to increase customer engagement and to-customer & through-partner demand/lead generation, all of which drive contribution to SMB WW performance goals
§ Sales responsibility for Cloud products through Direct web customer engagement and Advisor Partners sales models
§ Up sell & X-sell for existing VL customers with Cloud products. Drive renewal revenue and process as well as existing customers transition to the Cloud with OOVO (Office 365 Open Value Offer) & new sales
§ Work with SMB Marketing to extend campaigns onto web properties and influence integrated Cloud marketing strategy to drive new Cloud Partner activation & deals frequency
§ Drive implementation of new Tele engine to manage Cloud product customer lifecycle
§ Align online presence with overall field strategy and goals, other marketing vehicles, product group strategy and goals, and customer/user experience
§ Provide feedback to Corporate SMB team on current tools, policies, and process that allow achieve Cloud Sales goals
§ Identify continuous process improvements resulting in cost savings and efficiencies
§ Utilize marketing knowledge and context of prior campaigns; ensure strong plans are in place for online improvement in Customer Satisfaction and customer engagement measurements
§ Accountable for all up SMB Cloud Targets (web Direct & Advisor models)
§ Leads Partner selection, onboarding and readiness
§ Oversees Tele Assist and Partner performance KPIs

Qualifications: (May vary according to specific role and subsidiary.)

To be successful, a candidate must have the following skills, knowledge and experience:
§ At least 5 years of practical experience using the Web to execute marketing campaigns online, preferably with experience managing a network of online Business-to-Business (B2B) and Business-to-Consumer (B2C) sites
§ Possess a personal passion for marketing, customer relationship marketing (CRM), and technology on the Web
§ Has a Bachelor’s Degree in Marketing or Business Administration; MBA or comparable Master’s Degree preferred
§ Be able to effectively drive cross-group communication and cooperation, while demonstrating strong collaborative skills, including the ability to work with international partners
§ Understand specific online protocols, marketing methods, measurement tools, rendering processes, and public policy
§ Demonstrate strong project management, process and industrial design skills
§ Understand the role online plays in the marketing mix; work well with cross-media team to orchestra multi-faceted marketing communication
§ Express themselves clearly with strong presentation skills, with the ability to explain complex situations in clear terms to management and large groups
§ Ability to prepare, explain and/or comprehend reports actionable statistical reports and optimization recommendations
§ Excel in marketing measurement, with the ability to successfully recommend best practices to marketers using data as objective “selling” points.
§ Strong written and oral communication. Ability to organize chain-of-command communications as well as to manage communication in crisis mode.
§ Strong organizational skills, including the ability to rationalize and prioritize business goals.
§ Some management skill or experience, vendor management a plus.
§ Goal setting and monitoring, communications skills (written and oral and presentational).

View the original article here