Indonesia: Exchange Administrator

Responsibilities:

· Provide support for a complex OnPremise messaging environment, including existing Exchange 2010 and legacy Exchange 2003 on-site instances, POP3 services and legacy Good mobile email platform, including maintenance, troubleshooting and performance tuning, and general administration.

· Work with internal teams, vendors and partners to migrate existing services to a hybrid environment of Office 365 and Exchange 2013, as well as Microsoft Lync and provide on-going support for the environment after migration.

· Provide support for additional messaging functionality such as Archiving, Anti-Virus, Anti-Spam, Compliance and eDiscovery, among others.

· Provide engineering support for a cloud-based MDM solution.

· Document architectures and processes in order to enable operations and service desk staff to perform transactional activities in both the old and the new environment.

· Work with our customers, partners and vendors to support a variety of message interchange technologies between companies, agencies and other entities.

· Provide consulting and support to project teams developing email-dependent solutions to potential and existing customers.

· Work with the engineering teams to support the overall Messaging environment and the underlying components (Active Directory, Identity Management, federation, hardware platforms, etc.)

Qualifications:

· Bachelor degree in Computer Science or related field with 5-7 years working primarily with Exchange and Microsoft instant messaging solutions.

· In-depth knowledge of Exchange 2010 features and architecture requirements; Lync 2013, including federation, public IM connectivity, archiving, audio/video, web conferencing, and telephony integration.

· Demonstrate experience with migration to and management of a hybrid Exchange/Office 365 environment.

· Demonstrate experience with migration from previous versions and competing platforms to newer versions of Exchange and Lync.

· Demonstrate experience in writing, inheriting, debugging, and running PowerShell scripts for Exchange and Lync automation.

· Demonstrate experience with Exchange and Lync recovery scenarios and processes.

· Deep understanding of Active Directory and its underlying relationship and dependencies with proper operation of Exchange and Lync.

· Ability to clearly document testing plans, test results, instructions and status reports based on document formatting standards.

· Willingness to be on call 24/7 when project needs required.

· Indonesian national only

· Will be located in RTI Asia Regional Office, Jakarta

Candidates must also demonstrate an ability to successfully coordinate with team, having exceptional organizational skills with the ability to handle multiple, high priority projects; strong initiator and proactive in IT management and support; excellent time management skill and ability to meet deadlines; excellent creative thinking and problem solving skills and last but not least having strong interpersonal skills, cultural awareness and the ability to effectively communicate with individuals from diverse professional and social backgrounds with customer service oriented attitude.