Account Manager Public Sector Job (Jakarta, ID)

The Public Sector Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer of Public Sector area views the AM as trusted advisor.

The success of the business is measured in the following ways:

?An expanding footprint in Public Sector accounts through year-over-year percentage increase in customer addressable revenue (AR).

?Account growth through increased signed Enterprise Agreement renewal rates and net-new opportunity revenue while meeting annual revenue targets.

?Year-over-year growing integration of partners and services in key wins.

?Year-over-year increase in customer satisfaction as measured by Relationship Management scores.

?Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.

?Business value discussed in every discussion and every proposal with the customer.

What deliverables does the Public Sector AM produce that add value to Microsoft?

The Public Sector AM role adds value by producing

1.Customers with realized value from the MSFT platform through acquisition and deployment of the solutions they buy

2.Strong and deepening customer relationships

3.Strategic, effective and actionable account plans

4.Well developed opportunities within Public Sector area, leading to a healthy pipeline producing wins that meet or exceed quota

5.High performing account teams through effective AM coaching and leadership

Hiring Profile

- Embodies Microsoft core values of:

- Integrity and honesty

oOpen and respectful

oBig challenges

oPassion

oAccountable

oSelf-critical

- Has strong time management and prioritization skills; is organized and methodical in his/her approach.

- Has passionate attitude for sales, technology and customers as an enabler for a company’s growth.

- Has the “discipline” of working with people; is structured in his/her approach to leading teams through complex technology solution sales.

- Is experienced and adept at getting people working towards a common goal; consistently demonstrates strong people management skills.

- Is tough skinned; shows no fear in the face of challenges; is someone who doesn’t take things personally.

- Knows how to deliver on promises. Is creative, innovative; is often seen as visionary in his/her approach.

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