Director, BRM Job (Jakarta, ID)

Microsoft IT delivers technology solutions and services that drive innovation and business value throughout the company. Field IT is the division of Microsoft IT responsible for bringing those solutions and services to more than 88,000 employees worldwide. The Field IT Business Relationship Director is the front line of Microsoft Field IT. We work side by side with Microsoft’s subsidiary executive leaders and country managers to ensure that the 640 branch offices in 90 countries around the world run at peak efficiency. We are the first to innovate with new technology, the first to respond when our clients need help, and the first to explain how we do world-class IT to customers. The Business Relationship Director acts as an advocate for the business value of technology both inside the Company and with specific customers, and the industry generally. We are a highly collaborative group that spans the globe. We team-up and apply our subject matter expertise and problem solving abilities regardless of geography and language. We are technologists and business people without borders. We are current looking for an experienced Relationship Director for our South East Asia region.

Key accountabilities include:

o Position the IT organization as a strategic partner and integral part of Area & Country leadership teams by developing & managing direct relationships with key stakeholders, influencers & subject matter experts.

o Set appropriate expectations through establishment of effective Conditions of Satisfaction with appropriate Stakeholders. Deliver an Area specific Account Plan in partnership with IT and business team members, and ensure a holistic approach to delivery of this plan.

o Act as the bridge between Microsoft IT and Field Business leadership, understanding and articulating the contexts in which both groups operate, and influencing to ensure priorities are aligned to deliver maximum business return on IT investment.

o Work with both the Area & Country leadership teams as well as Corporate IT to establish a realistic and cohesive strategy for process, tools & data investment in the field.

o Works with business partners to translate business strategies into tangible improvement plans aimed at bringing about a measurable improvement in the ‘as-is’ process.

o Ensure that the region can build or access the skills, knowledge and experience it needs to meet its planned business outcomes.

o Provide close strategic technology and innovation advice, support and counsel to senior management, business units as well as line managers to achieve business objectives and profitability as well as enhancing organizational effectiveness.

o Play a leading role with outside customers and other key parties, such as Government entities, to promote Microsoft technologies and to showcase best practices.

Essential Skills and Experience
• Minimum of 10 years of experience with a documented track record of success including:
o International business experience
o Evangelizing technology, software or systems
o Value service offerings and/or ROI based sales
o Capital equipment and equipment planning sales
o Long term sales cycle
o Strong operational IT knowledge
• Proven ability to build, foster and maintain relationships at senior executive levels in order to drive IT strategies in line with business goals
• Familiar with international variances in cultural
• Demonstrated ability to digest and verbalize highly technical product and industry information
• Strong strategic, analytical and problem-solving skills
• Fast learner with an affinity for technology
• Ability to manage large projects from design to completion phase
• Ability to learn and demonstrate software and hardware used in the IT industry”
• Excellent time management skills
• Strong interpersonal, verbal and written communication skills
• Able to communicate effectively with customers and senior management
• Outstanding presentation and closing skills;
• Excellent spoken and written English. Bahasa is desired.

MSIT: SESIT

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