Wednesday, September 2, 2015

Technical Support Analyst - Jakarta, Indonesia - Fidelis Secure Care - Premium, KY





Premium Technology Inc (Premium) is a software/product development and information technology consulting company based in New York City, USA. We are currently seeking a Technical Support Analyst to work onsite at one of our client banks in Jakarta, Indonesia. Candidates must speak fluent English and Indonesian (Bahasa)

Please be aware that the following questions are part of the pre-screening process and must be completed in their entirety in order to move forward with the selection process:

  • Are you still with your current company? If so, then why are you looking to leave? If not, then when did you finish with them?

  • This position will require you to work onsite at our banking client’s location in the center of Jakarta city. Will this be a commutable distance for you?

  • What is your current Total Compensation (Base salary? Any applicable bonus? Health Insurance? Vacation days?) ? What is your expected/desired compensation?

Responsibilities:
Installation and configuration of system and software.

Perform deployment and migration.

Performance tuning and optimization of application server.

Owning issue resolution and drive them to completion


Qualifications:
Bachelors or Graduate degree in a technical field of study (i..e Engineering, Information systems, Computer Science, etc).

A minimum of 1-3 years of experience in a customer facing, Production Support role. (Preferably dealing with Fortune 5000 companies)

Experience with Software Installation, Configuration, Deployment and Performance Tuning

Prior experience with/exposure to/knowledge of Banking systems highly preferred.

Prior experience with/exposure to/knowledge of Trade Finance/Supply Chain Finance highly preferred

Demonstrated strong written, oral and presentation skills in English and Indonesian (Bahasa)with the ability to discuss highly technical concepts to all audiences, ranging from non-technical people to executive level technical decision-makers.

Self-motivated

Strong Attention to detail

Excellent time management skills

Team oriented

Customer focused

Adaptable in a fast-paced, changing environment


Qualifications

Deployment, configuration, Bahasa

Additional Information








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