Indonesia: Engagement Journey Coordinator

Greenpeace in Southeast Asia

Greenpeace opened our first office in Southeast Asia in 2000. In that time we have led successful campaigns throughout the region, securing fresher air, cleaner water and a healthier environment through changing industry practices and government policies. Greenpeace actively campaigns across the region to catalyze an energy revolution, protect ancient forests and our oceans, create a toxics-free future and create a shift to sustainable agriculture.

Greenpeace has three offices in Southeast Asia (GPSEA) —in Thailand, Indonesia and the Philippines and each office is currently composed of six departments: Campaigns, Fundraising, Communications, Mass Mobilization ( all under Programme), Human Resources and Organizational Support (under Operations). Currently, Greenpeace Southeast Asia employs nearly 200 staff across the region, excluding the direct dialogue fundraisers.

THE POST: ENGAGEMENT JOURNEY COORDINATOR

Job Summary:

In this role, you will drive the audience experience and strategic engagement for GPSEA across projects and the organization. You will integrate a strategic direction across our supporter pathways in a way that helps the organization to achieve our objectives. You will investigate and deliver ways of inviting people to participate in our efforts, while making their experience meaningful and encouraging continued engagement.

This is a full-time position based in Southeast Asia, with an initial 2 year contract.

Key Duties

· Develop holistic engagement strategies for projects

· Ensure projects deliver quality engagement with specific and intended audiences

· Design and/or support engaging user experiences based on project targets for different types of audiences

· Translate data and results into audience needs and matching to project strategies

· Conduct usability research to gather requirements, analyze/recommend experience, validate prototypes with the strategic audience, and ensure implementation

· Collaborate with Fundraising colleagues to guide strategic direction and project implementation from a user standpoint

· In collaboration with others, devise interaction tools, core messages, and pathway planning

· Ensure the delivery of user experiences that prompt meaningful participation and continued engagement

· Deliver an engagement story that promotes relationship building

· Present alternative solutions based on audience research, web analytics, and industry best practices

· Support the development and growth of a culture of engagement pathways across GPSEA

· Promote accessibility standards and best practices across the organization

· Support and influence projects teams and cross-functional units on how to best engage and meet the needs of strategic audiences through integration of form and function

Educational Background & Fundamental Qualifications

Preferably in Media, Communications, Marketing, Business, or Community Development (or relevant industry experience)

Minimum of 3 years of professional experience in NGOs, Community Organizing, or Community Development

APPLICATION GUIDELINES

Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application Form and

and email to:

jobs.id@greenpeace.org

Deadline for Applications: December 19, 2014

As we receive a large number of applicants for our advertised vacancies, we are unable to respond to those applicants who have not been shortlisted and we apologize for this in advance. If you do not hear from us within two weeks of the closing date, please assume that you have not been shortlisted.

GUIDANCE IN COMPLETING YOUR APPLICATION FORM

Thank you and we look forward to receiving your application letter and completed application form.