Social Worker

CWS Indonesia (www.cwsindonesia.or.id) is an international relief, development, and refugee assistance agency that has been operating in Indonesia for many years under an agreement with the Ministry of Social Affairs. CWS Indonesia is the field office of CWS, Inc., headquartered in New York. CWS assists the most vulnerable, regardless of their religion, race, ethnicity, or gender.

CWS is expanding the Urban Refugee Program (URP) specifically for the unaccompanied refugee children in greater Jakarta area. The two year project, supported by Act for Peace Australia, main objective is to strengthen the current program capacity to protect unaccompanied minors (UAM) by expanding the program knowledge of child protection and strengthening their case management. The project will also undertake protection-focused and solutions-oriented research and advocacy. One key aim is to reinforce community outreach capacity and systems; in particular to study ways to ensure regular protection monitoring of UAM living outside CWS-managed shelters. The research also will provide contextual analysis of key protection issues facing UAM living independently and outreach activities for the UAM.

JOB REQUIREMENTS:

The incumbent requires knowledge of social work theories, practices and procedures, particularly in child and adolescent care. The incumbent must be flexible, adaptable and able to work effectively in a variety of settings and in a cross-cultural situation and be knowledgeable of the risks and needs of children and adolescents in accordance with their age. Under the overall supervision of Deputy Program Manager and guidance of Child Protection Officer, the incumbent is expected to ensure basic needs support for unaccompanied minors and seperated children (UASC), including provision of decent and safe housing/shelter and other basic necessities.

RESPONSIBILITY & TASKS:

1. Support in managing the UASC shelter:

• Provide assistance to assess, plan and provide necessary services at UASC temporary shelters in coordination with relevant staff.

• Be responsible in timely delivery of shelter supplies, hygiene supplies, and other assistance to UASCs under CWS care and assistance

• Assist in supervising the daily activities of Security guards at the UASC temporary shelters in maintaining the safety of shelter and Unaccompanied Minors (UASC).

2. Unaccompanied Minors (UASC) activities:

• Conduct risks and needs assessments using Heightened Risk Identification Tool and child-friendly interview techniques

• Act as a guardian to UASCs and be responsible for appropriate intervention/referrals to ensure UASCs’ safety,

• Coordinate with relevant staff/section to ensure standard of living in UASC shelters are adequate for children’s physical, mental, spiritual, moral and social development,

• Maintain individual case files with all updated information and background of the child;

• Act as an advocate for the child proactively;

• Be alert to possible risk factors and vulnerabilities affecting children and act and report upon signals of any harm, abuse or danger

• Assist Program Officers in organizing or conducting activities for UASCs at shelters and centers

• Provide assistance to UASCs in accessing services such as health facilities, education and skills/training and sports/recreational, etc.

• Support UASCs forming groups and mobilize them to maintain the shelter clean and tidy

• Be responsible for organizing and conducting targeted activities for UASCs inside or outside the UASC shelters.

3. Documentation & Report writing:

• Provide regular progress report on UASC’s activities in the shelter/ rent rooms to Program Officers

• Keep the records of items provided to UASCs and ensure timely delivery as required

• Provide brief reports on shelter/ rent rooms’ condition and needs of shelter supplies to Operations Officer.

4. Others.

• Do other tasks as requested by Deputy Program Manager (Senior Psychosocial Officer) and Program Manager.

Requirements:

• Hold Diploma (D3) in Social and Politics, Humanities, Social welfare or relevant field.

• Ability to work in a cultural and gender-sensitive manner, respecting diversity in its all forms, including religious minorities, socio-economic situation, sexual orientation and ethnicity.

• Experience in child and adolescent care and implementing activities addressing child’s physical, mental and emotional developmental needs.

• Abilities to communicate and interact with refugee children from various nationalities clearly and effectively.

• Possess computer skills, including internet-based communication/ and various office applications (Microsoft Words, Excel, MS Access and Power Point).

• Able to work in a team and work harmoniously in a multi-cultural environment.

• Experience working with INGO or International environment is beneficial.

• Abilities to handle stressful situation and willingness to work outside working hours when there is a need.

• Willingness to act as a guardian to unaccompanied and separated refugee children and adolescents from different nationalities.

• Fluency in English and Bahasa Indonesia is essential. Knowledge of Dari/Farsi/Arabic/Urdu will be an added advantage.

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