Operations Manager - Waste...
Operations Manager - Waste, 30 - 40K, Northampton
Must be COTC qualified
Main Function of Role
Responsible for the safe and efficient operation of the contract, delivering the services in accordance with contractual requirements and budget ensuring compliance with Permitting and Legislative requirements.
Key Tasks
Management of the HWRC teams ensuring that the sites are managed in accordance with contractual requirements and within budget.Liaise with the client representative on all matters relating to the contract and undertake joint monitoring of the services provided, including joint inspections and policy reviews.Ensure suitable and sufficient COTC attendance for all sites.Coordinate resources to maintain service deliveryLiaise with Regulatory and Enforcement Authorities as required.Increase efficiency of the services and develop alternative methods of delivering services and systems to increase public and client satisfaction providing smarter and effective working.Manage employee performance and undertake necessary measures for recognition and/or improvement and report as necessary to the Operations Director.Responsibility for compliance with Corporate and Divisional Health and Safety Policies, implementing TBT’s, briefings and updates accordingly.Ensure that all services within the areas of responsibility are provided in accordance with the company’s commitment to high quality service provision to the Client and Public.Major Activities
Ensure that sufficient information is available to justify or dispute any claims made on the contract by the client in accordance with the conditions of contract.In conjunction with the HR Manager undertake recruitment and selection processes taking due regard for employment law and equal opportunity policies.Undertake annual appraisals and performance reviews with supervisory staff ensuring that staff within their teams also receive an annual appraisal.Monitor sickness levels and undertake Return to Work interviews recording actions to be taken. Where there is concern for an individual’s wellbeing, referral to the Occupational Health Unit should be sought and made in conjunction with the HR Manager.Authorise adjustments to pay where performance is not in accordance with the scheduled workload (i.e failure to attend for duty).Maintain accurate records and compile statistical information and reports.Ensure all incidents involving employee’s vehicles and/or equipment are recorded through the appropriate in-house channels and reported to the Operations Director, including incidents involving third parties, property etc., and investigate where necessary.Where required attend meetings with the public, other Council staff, agencies or other Authorities.To be available to perform duties outside normal working hours in the event of an emergency.Investigate and rectify any incidents of complaints submitted by the client and provide the client with information as to the incident and rectification within the agreed time-frames.Undertake and/or delegate investigations where there is a potential disciplinary issue, ensuring that accurate corporate documentation has been collated and signed accordingly.Undertake regular monitoring and investigate complaints regarding all aspects of the Services and prepare reports as required for the Operations DirectorLiaise with Fleet Services and ensure company vehicles are maintained and serviced to the highest standards.Key Skills and Qualifications
Wide experience of the waste and recycling industry
Commercially aware
Knowledge of company policies/procedures
Knowledge of Health, Safety and Environmental Legislation
Leadership/supervision
Training/Coaching/mentoring
Problem solving
Programming & Planning
Analytical
Cost/Project estimating
Knowledge of tachograph law
Training skills
Verbal and Written communication
Report Writing
IT Literate (Excel, Word, Access, Power-point)
Data collection
Adaptability/Flexible
Hold current and clean driving licence
Experience of working in Senior Operations Roles within the Waste Industry
NVQ Level 4 - Management
COTC level 4TSH or TSS4
We are an equal opportunities employer and welcome applications from all sections of the community.
View the original article here
0 comments:
Post a Comment