2nd Line Support Analyst London...

2nd Line Support Analyst London, WINDOWS, SQL AND SOME LINUX REQUIRED. Training provided in some areas like message exchange patterns, S TCP/IP, HTTP/HTTPS/SSL, SQL, OAP, ESB, Web Services, WS-* extensions, WSDL, XML, XSLT, multi-threading. Web Services experience, VMware, Enterprise Service Bus technologies, Platforms: TIBCO, WebSphere, SAG webMethods, SAP, MySQL/Oracle database skills. In addition to some internal network/ infrastructure.

External customer support of applications via phone/email/remote desktop.
Reproduce issues before hand-off to a developer.
Test product patch releases.

This is a big list and you can assume that if you have some or all of the skills you will get plenty of training and exposure to cutting technology including Cloud based systems and BPM platforms. This is a job for a "can do" with the basics that is hungry for technology or a seasoned support analyst looking for a great new role. This company have an enviable reputation and a great product set and client base. On offer is a challenging role in a Software company that has a global footprint through their products. Based at their London HQ, 6 mins from Euston/Kings Cross. Rate circa 37.5 k may be negotiable for a strong match.

View the original article here