PRIMARY OBJECTIVE Reporting to Australia based – HR Business Partner through strong communication skills and exceptional relationship management experience, you will provide HR advice and innovative people solutions to support the growth of our business. You will have a proven ability to engage senior stakeholders and influence people strategy and policy, as well as strong business acumen and awareness of the drivers behind enhanced employee engagement, people metrics and improved business performance.
PRINCIPAL RESPONSIBILTIES Manage and oversee the HR requirements of the Indonesia office in all areas of employee relations, compensation and benefits, payroll and PPh 21, resource planning and employee engagement.
Act as a trusted advisor and partner with the business managers to achieve that delicate balance between commercial requirements, risk and a positive people centric environment.
KEY RESULT AREA MAJOR OBJECTIVES & KEY PERFORMANCE INDICATORS
(The expected outcomes for each accountability and the metrics used to measure performance)
HR BUSINESS PARTNER Acts as a single point of the contact for the employees and managers in the Indonesia
Proactively supports the delivery of HR Processes
Builds a strong business relationship with the internal and external stakeholders
Actively identifies gaps, proposes and implement changes necessary to cover risks
Recruit key talent for the Emerging Markets corporate employees
Facilitates the management team to bring best solutions for employees
Acts as a performance improvement driver and provokes positive changes in the people management
Contributes to and Manages HR Projects ensuring the needs and requirements of the Indonesia office are captured and addressed
EMPLOYEE RELATIONS (ER) Provide specialist advice and support to management, supervisors, staff and project related personnel in matters relating to human resources management and employee relations
Provide coaching and support to employees and managers
Develop and implement policies affecting staff and in order to facilitate a positive contribution by employees
Provide assistance with the end-to-end recruitment process, selection and termination for client group
Work with the Asia Pacific team to design and deliver in-house training
Provide input into Emerging Markets Region’s Business Plan in a HR capacity
Provide workplace relations advice to managers and employees on matters relating to employment terms and conditions, including the interpretation of applicable legislation
Lead Orientation/Induction program for new employees
Assist in the investigation of workplace incidents
Provide assistance with return to work rehabilitation programs in conjunction with Managers/Supervisors and Health, Safety, Security, Environment, Quality (HSSEQ) team
Assist in mediation of workplace issues
Facilitate the employee Engagement Survey and resulting key strategic outcomes
Ensure completion of quarterly and yearly Career Development Reviews
INDUSTRIAL RELATIONS (IR) Ensure local in-country employment contracts are compliant with Indonesia Labor Law and regulations (UU no 13 / 2003 and all of relevant government and ministry regulations)
Work alongside Indonesia Operations Manager and Finance Team to ensure that Cardno meets its in-country tax (PPh 21) requirements
Work with key stakeholders to ensure that any performance management, performance related issues and terminations are dealt with in line with Indonesia laws and regulations
Stay abreast of changes in Indonesia employment legislation
Assist in the resolution of industrial disputes
HR METRICS AND REPORTING Collate and provide HR related metrics for monthly corporate reporting requirements. These may include but not be limited to; total headcount, managed and unmanaged turnover, training hours, Code of Conduct breaches, EEO and diversity statistics.
Report all risks, breaches and Health, Safety, Security, Environment, Quality (HSSEQ) incidents as appropriate
OTHER KEY RESPONSIBILITIES Be the primary contract to arrange any trauma related counselling for employees and/or Advisor’s resulting from a traumatic incident, as required.
Be the primary contract to notify employee families of any incidents of kidnap and ransom in line with Cardno’s policy and procedures.
Ensure employees awareness of and adherence to Cardno’s Child Protection Policy. Be the primary contact in dealing with any breach or possible breach of Cardno’s Child Protection Policy in line with the required procedure.
Assist with any ad-hoc duties as reasonably required.
QUALITY MANAGEMENT SYSTEM (QMS) To follow Quality Assurance procedures and where possible recommend improvements to the Cardno Quality Management System (QMS)
CORPORATE RESPONSIBILITIES To comply with Cardno’s policies, procedures and guidelines.
Assist with HR Reporting as required.
Management of Compensation and benefit programs.
Management of other corporate led initiatives.
QUALIFICATIONS A degree in Human Resources, post-graduate degree preferred, with a minimum of 7 – 10 years’ experience in a Human Resources related function, or
A degree in Business Administration or an International Development related discipline coupled with minimum of 12 years’ experience working in a Human Resource related capacity.
SKILLS: Experience in International development is desirable.
Substantial HR generalist experience, preferably in a competitive corporate environment.
An ability to interpret the Indonesia Labour Laws and other regulatory requirements.
Demonstrated competence in conceptual, analytical and problem solving skills.
Proven experienced in calculating and advising PPh 21 for various types of employments
Excellent communication and interpersonal skills, including interviewing, counselling, negotiating and report writing.
An ability to interact proactively with management and staff at all levels of the organisation in the resolution of HR issues.
Experience in the development and effective delivery/facilitation of training programs to achieved specified learning outcomes.
Well-developed computer literacy skills within a Microsoft Office environment.
QUALITY ASSURANCE Implement and comply with Cardno’s Quality Management system and provide feedback / recommendations where the system may need modification.
REPORTING STRUCTURE
Australia based – HR Business Partner Country Representative
Operations Manager
Human Resources Adviser
WORKPLACE HEALTH & SAFETY Comply with the organisations Zero Harm policy and seeks to continually improve safety across our business.
Embrace a reporting culture where all safety issues are promptly reported and addressed.
Follow the required Workplace Health & Safety legislation relevant to the location of your employment.
PERSONAL ATTRIBUTES Professional presentation.
Mature and professional approach to work.
Reliable and trustworthy nature when dealing with confidential issues and staff at all levels.
Ability to work under pressure to tight deadlines.
Interpersonal skills to allow for harmonious working relationships within the unit and the office.
Ability to research ideas, analyse options and make recommendations.
Establish and maintain harmonious working relationships with superiors, co-workers, clients and suppliers.
Keen to learn existing systems of company and identify opportunities to improve.
Understands the importance of safety and embraces a reporting culture where all safety issues are promptly reported and addressed.
Interpersonal skills to allow for harmonious working relationships within the unit and the office.
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