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Community Service Associate

Under the direct supervision of the Admin/Programme Officer and with enclosed consultation to the Associate Community Service Officer and protection unit, the incumbent will perform the following duties:

1. Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to SGBV.

2. Assist the office in identifying individuals and families with specific needs, make referrals to UNHCR implementing partners for assessments of their vulnerability and needs and ensure follow up actions.

3. Work actively with the refugee committees and community at large in defining and seeking solutions to their problems, with specific measures to involve women and children

4. Assist the office in the development of suitable plans and interventions for individuals and groups with specific needs and conduct individual interviews and follow up on individual cases.

5. Support participatory assessments by multifunctional teams and ongoing consultation with persons of concern.

6. Assist in planning and monitoring of programmes and budgets, with an AGD perspective

7. Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of persons of concern

8. Perform other duties as required.

Qualifications/Requirements

Competencies: Judgement and Decision Making, Analytical Thinking, Planning and Organizing, and Political Awareness.

Education: Minimum completion of secondary education but preferably a University Degree in law, political studies or related disciplines, with training in the related field of work (such as social work, child protection, SGBV, community development, counselling, needs assessment, etc.) will be preferred.

Experience: four (4) years of work experience in a similar area or in the wider human rights field. Experience working in a multi-cultural environment or international context is an asset.

Nationality: Citizen of Indonesia; non –citizen with Indonesia permanent residence.

Languages: Excellent knowledge of English (written and oral) highly essential; knowledge of Bahasa Indonesia or other UN languages is an asset.

Desirable Skills: Good written and oral communication skills; computer literacy; good knowledge of UNHCR’s protection mandate; understanding of interviewing techniques; counselling skills; ability to work independently with minimal supervision.

Working Relationships

(i) Within UNHCR involving the exchange of a wide range of information;

(ii) With external parties: Immigration Detention Centers; International Organization for Migration (IOM) and UNHCR’s implementing partner, Church World Service, and others.

Supervision Exercised and Guidance Given

On-the-job training will be provided to the successful candidate.