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Protection Associate – Tanjung Pinang

Duties and Responsibilities

Under the direct supervision of the Assistant Protection Officer and the overall supervision of the Senior Protection Officer, the incumbent will perform the following duties in his/her area of responsibility, which will cover Tanjung Pinang, Batam, and Pontianak:

1. Conduct registration of asylum seekers and provide relevant counseling on asylum and refugee status determination (RSD) procedures;

2. Conduct first instance RSD interviews, draft legal assessments, and make recommendations on applications for refugee status in a timely and effective manner, in accordance with UNHCR guidelines and procedural standards;

3. Liaise with relevant government counterparts, particularly immigration, police and local authorities, as well as operational partners in the area of responsibility, on all matters pertaining to asylum and protection of UNHCR’s persons of concern (PoCs);

4. Ensure monitoring of PoCs and conduct regular visits to immigration detention centres and community accommodation centers in the area of responsibility to provide counseling to PoCs and to follow up on protection concerns;

5. Assist with durable solutions case processing;

6. Provide logistical support and assist protection colleagues in conducting capacity building and other public awareness activities;

7. Compile monthly reports on activities in the area of responsibility;

8. Manage finance and administration formalities for operational needs in the area of responsibility, and prepare detailed and accurate monthly financial reports;

9. Perform other duties as required.

Qualifications/Requirements

Competencies: Judgement and Decision Making, Analytical Thinking, Stakeholder Management.

Education: Minimum completion of secondary education but preferably a university degree in Law, Political Science or related discipline.

Experience: Four (4) years work experience in a similar area or in the wider human rights field. Experience working in a multi-cultural environment or international context is an asset.

Nationality: Citizen of Indonesia; non-citizen with Indonesian permanent residence.

Languages: Excellent knowledge of English and Bahasa Indonesia (written and oral) highly essential; knowledge of other UN languages is an asset.

Desirable Skills: Good written and oral communication skills; computer literacy; good knowledge of UNHCR’s protection mandate; understanding of interviewing techniques; ability to work independently with minimal supervision.

Working Relationships

(i) Within UNHCR involving the exchange of a wide range of information;

(ii) With external parties: local authorities, NGOs, and international organizations.

Supervision Exercised and Guidance Given

On-the-job training will be provided to the successful candidate.