Migrant Care Assistant I (Psychosocial Care Support)

International Organization for Migration (IOM) Indonesia is looking for a Migrant Care Assistant I (Psychosocial Care Support) according to the terms of reference below:

I. POSITION INFORMATION

Reference No.: VN/ID10/2015/057

Position title: Migrant Care Assistant I (Psychosocial Care Support)

Position grade: General Service Staff, Grade 4

Base Salary: IDR 9,461,250,- per month

Duty station: Pekanbaru

Type of Contract: One Year Fixed Term Contract (the first three months shall be considered as probation period).

Seniority band: Band IV

Job family: Operations

Organizational unit: RCA Project – IOM Pekanbaru

Reporting directly to: National Head of Sub-Office Pekanbaru / RCA Programme Coordinator in Medan, in close coordination with Migrant Care Coordinator for Sumatera Region.

Estimated Start Date: As soon as possible

Closing date : 11 August 2015

II. ORGANIZATIONAL CONTEXT AND SCOPE

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all.

Under the direct supervision of National Head of Office in Pekan Baru, in close coordination with Regional Field Coordinator in Medan and Senior Migration Health Advisor in Jakarta for technical guidance and under overall supervision of the Head of Office / RCA Programme Coordinator (Sumatera Region) in Medan, the incumbent will provide assistance in overseeing and monitoring the implementation of the psychosocial assistance activities for the irregular migrants in Indonesia

III. RESPONSIBILITIES AND ACCOUNTABILITIES

1. Assist the care and maintenance of IMs under IOM auspices in his/her area of responsibility and in strict compliance of the agreed IOM Operational Guidelines.

2. Monitor Irregular Migrants activities and ensure that all basic services are provided to all Irregular Migrants (IMs) under IOM auspices in a timely and efficient manner. Basic services to be accommodation facilities, basic personal supplies and toiletries, security and medical assistance, including psycho-social counselling.

3. Visit Irregular Migrants regularly and undertake activities as indicated in the visit activity / work plan prepared in coordination with supervisor.

4. Implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like are culturally appropriate and fully respect the confidentiality of the information on migrants.

5. Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.

6. Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.

7. Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area.

8. Provide basic counseling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.

9. Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial consultation, treatment, referral and follow up.

10. Conduct on-going monitoring and analysis of the psychosocial condition of the Migrants

11. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations

12. Provide ad hoc activity report, monthly statistics and formatted reporting to the Supervisors

13. Perform other duties as may be assigned

IV. COMPETENCIES

The incumbent is expected to demonstrate the following behavioural and technical competencies

Behavioural

(a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d)Takes initiative and drives high levels of performance management; e)Plans work, anticipates risks, and sets goals within area of responsibility; f)Displays mastery of subject matter; g) Contributes to a collegial team environment; i) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) Displays awareness of relevant technological solutions; k) Works with internal and external stakeholders to meet resource needs of IOM.

Technical

• Delivers on set objectives in hardship situations

• Effectively coordinates actions with other implementing partners

• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives

V. EDUCATION AND EXPERIENCE

a) Indonesian National with good knowledge of, and experience in project implementation and operational.

b) Diploma Degree (D3) preferably in Psychology or Social Science, Business and Management with relevant training and experience. A university degree in any of these fields will be highly regarded.

c) At least four years of direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.

d) Experience in working with irregular migrants; trafficked persons; general counseling and networking.

e) Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches

f) Proficient in computer applications

g) Good written and spoken communications skills,

h) Good interpersonal skills, high loyalty, ability to work in a multi – cultural environment and good working in team

VI. LANGUAGES

Language: Proficient in the English language, proficiency in languages spoken by migrants (Farsi, Arabic, Tamil, Myanmarese) is an advantage.

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