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Migrant Care Assistant II (Arabic/Farsi Speaking)

International Organization for Migration (IOM) Indonesia is looking for a Migrant Care Assistant II (Arabic/Farsi Speaking) according to the terms of reference below:

I. POSITION INFORMATION

Reference No.: VN/ID10/2015/056

Position title: Migrant Care Assistant II (Arabic/Farsi Speaking)

Position grade: General Service Staff, Grade 5

Base Salary: IDR 12,678,917,- per month

Duty station: Pekanbaru

Type of Contract: One Year Fixed Term Contract (the first three months shall be considered as probation period).

Seniority band: Band III

Job family: Operations

Organizational unit: RCA Project – IOM Pekanbaru

Reporting directly to: National Head of Sub-Office Pekanbaru / RCA Programme Coordinator in Medan, in close coordination with Migrant Care Coordinator for Sumatera Region.

Estimated Start Date: As soon as possible

Closing date: 11 August 2015

II. ORGANIZATIONAL CONTEXT AND SCOPE

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all.

Under direct supervision of Head of Sub Office in Pekanbaru and the overall supervision of the Head of Office/RCA Programme Coordinator (Sumatera Region), the incumbent will be responsible for assisting the movements and the interceptions or self-report cases in the project site, and other relevant project activities as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in presence in the Area of Responsibility. In most instances, it is expected these activities will fall under the Service Areas of Care, Maintenance, and Assisted Voluntary Return.

III. RESPONSIBILITIES AND ACCOUNTABILITIES

1. Assist the intercepted or self-report migrants when required and provide counseling to the Irregular Migrants on their option to continue stay in Indonesia or Voluntary Return to their country of origin (AVR).

2. Assist the Migrants who are willing to return to their country of origin as well as guiding the migrant on complete the AVR Form and coordinate with AVR Team in Jakarta.

3. Visit and monitor the Intercepted or self-report migrants in the IDC (Immigration Detention Center), Immigration Office (Kanim) also appointed Accommodations in the area to ensure basic needs including adequate accommodation, food, water, weekly supplies, monthly supplies and medical assistance are provided properly and timely.

4. Visit Irregular Migrants regularly and undertake activities as indicated in the visit activity or work plan prepared in coordination with supervisor.

5. Provide basic counseling and implementation of psychosocial activities where needed. Assess protection needs and identify problems/gaps and risk, including those related to gender and age. Propose/prioritize initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.

6. Ensure presence in Irregular Migrants communities through regular visit to detention center or appointed accommodation to collect information on the conditions faced by Migrants including the availability of humanitarian assistance (accommodation, food, water / sanitation, health and education) also identify issues in accommodation that need to be resolved.

7. Perform interpreting / translating duties for IOM and its counterparts dealing with irregular migrants in Indonesia including participate and facilitate of meetings by providing specific language assistance when required.

8. Prepare and submit reports of visit conducted to the Supervisor.

9. Identify hotels/accommodation for migrants under IOM care that can provide sufficient services at reasonable rates.

10. Coordinate with accommodation owners/management and relevant staffs to ensure that accommodation for Irregular Migrants are within the agreed standard.

11. Coordinate and maintain good communication with local authorities in carry out ad hoc support of the Irregular Migrants activities including conduct regular socialization in the accommodation of responsibility.

12. Ensure all the Local Movement or International Movement for the Migrants are arranged properly in close coordination with IOM Jakarta.

13. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations

14. Provide ad hoc activity report and Monthly Report to the Supervisors, Migrant Care Coordinator and RCA Programme Coordinator (Sumatra Region).

15. Perform other duties as may be assigned

IV. COMPETENCIES

The incumbent is expected to demonstrate the following behavioural and technical competencies

Behavioural

(a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d)Takes initiative and drives high levels of performance management; e)Plans work, anticipates risks, and sets goals within area of responsibility; f)Displays mastery of subject matter; g) Contributes to a collegial team environment; i) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) Displays awareness of relevant technological solutions; k) Works with internal and external stakeholders to meet resource needs of IOM.

Technical

• Delivers on set objectives in hardship situations

• Effectively coordinates actions with other implementing partners

• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives

V. EDUCATION AND EXPERIENCE

a) Indonesian National with good knowledge of, and experience in project implementation and operational.

b) University Degree in psychology, Social Science, Counseling, Management, Economic or Arabic/Farsi Language.

c) At least five years of experience in any of these fields, particularly in dealing with migrants, interpreting and trainings.

d) Experience in provision of community based training activities

e) Knowledge in assisting emergency operations activities;

f) Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations

g) Proficient in computer applications: Ms-Office

VI. LANGUAGES

Fluency in English both oral and written, Proficient in Arabic / Farsi Language, is a mandatory requirement.