Senior Sites Manager - Project Open Hand - San Francisco, CA

Senior Site Mgr.

? Help

Please fill in the information below and use the navigational buttons to continue.

Warning: Using your browser’s Back and Forward buttons may produce undesirable results.

TITLE: Senior Sites Manager

DEPARTMENT: Senior Lunch Program (SLP)

REPORTS TO: Director of Senior Programs

LOCATION: 730 Polk Street, San Francisco

BENEFITS: Yes

STATUS: Full-Time, Exempt

CLASSIFICATION: First/Mid-level officials & managers

SUPERVISES: Senior Site Coordinators

GENERAL DESCRIPTION:
The Senior Sites Manager works closely with the Director of Senior Programs and is responsible for coordination and management of Project Open Hand’s senior nutrition sites.

QUALIFICATIONS REQUIRED:
Experience working in Human Services, especially with seniors.

Sensitivity to the needs of low income, multicultural, and geriatric populations.

Ability to communicate and interact with clients, staff and volunteers in a culturally diverse environment.

Strong organizational and interpersonal skills, with the ability to work in a fast paced, often changing environment.

Valid California driver’s license and excellent driving record as provided by the California Department of Motor Vehicles.

QUALIFICATIONS DESIRED:
Salesforce

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Recruits, trains and manages all Site Coordinators at OOA sites.

Supervise Senior Site Coordinators (SSC) to assure effective implementation of Senior Lunch Program policies and procedures at the site level.

Supervises Senior Lunch Program Administrative Assistant to assure accurate reporting of donations and units of service.

Working with Director of Senior Programs, maintain cordial working relationships with host agencies.

Responsible for managing and training of all Key Performance Indicators (KPI) for all Site Coordinators. KPIs include participation, waste, turn-aways and scan percentage rates for all OOA sites.

Works in collaboration with agency Volunteer Services Department to ensure the senior volunteer program is following agency volunteer policies and procedures.

Assess the facility and services at each site to assure safety, sanitation, service quality, and client satisfaction.

Manage the day-to-day operations of the Senior Lunch Program sites, including SSC placement and supervision, communication, problem-solving, and materials distribution.

Working with the Director of Senior Programs and Dietician to develop, schedule and conduct in-service training for food-handling staff and volunteers.

Respond appropriately to emergencies regarding facility problems, food delivery, site staffing, site equipment

Monitor food quality and sanitation practices at sites.

Participate in staff and OOA meetings as necessary.

Work with program Dieticians to complete monthly menu.

Responsible for ensuring that all data for participants in program are captured throughout the fiscal year.

Helps coordinate and facilitates site staff meetings and Senior Advisory Council meetings.

Responsible for submitting monthly units of service reports to government funder through government database and forwarding reports to the Finance Department for monthly billing.

Prepares summary of consumable supply orders for private contracts and submits to the Finance Department for billing.

Perform other duties as assigned.

POH COMPETENCIES:
A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others

Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed

Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues

Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues

Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations

Ethical: Honest, accountable, maintains confidentiality

Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary

Knowledgeable: Understands facets of job, keeps job knowledge current

Well Organized: Information organized and accessible, maintains efficient work space, manages time well

A Strong Communicator: excellent verbal and written communication skills

Tech. Savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology

Creative: Ability to conceptualize fresh, compelling ideas for the department and agency

Professional communicator: Excellent public speaking, written and verbal communication skills

Agile: Able to move effectively between big-picture thinking and hands-on logistics

Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion

Problem solver: Strong analytical skills and able to creatively address and solve problems

Employee Management: Delegates well, defines and enforces responsibilities and motivates employees to progress and succeed

Leadership II: Is abreast of current projects and actively planning for the future. Leads and gains results through others through example, communication, delegation, and accountability. Is a representative of POH internally and externally

Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals

Detail Oriented: Meticulous and thorough when entering, reviewing and providing information

Project Manager: Monitors status of projects, understands project details, holds project owners accountable, delivers clear and accurate feedback

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work environment: The noise level in the work environment varies from quiet to loud. The temperature in the work environment will range from cold to warm. The work environment will fluctuate between senior sites and POH offices in San Francisco and the East Bay

First Name *

Last Name *

Email Address *

Country *

United States

Afghanistan

Aland Islands

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua & Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia & Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Terr.

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Rep.

Chad

Chile

China

Christmas Island

Cocos (Keeling) Is.

Colombia

Comoros

Congo, Dem. Rep. Of

Congo, People’s Rep. Of

Cook Islands

Costa Rica

Cote D’Ivoire

Croatia (Hrvatska)

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

East Timor

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Falkland Is. (Malvinas)

Faroe Islands

Fiji

Finland

France

France, Metropolitan

French Guiana

French Polynesia

French Southern Terr.

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Heard & Mc Donald Is.

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran (Islamic Rep. Of)

Iraq

Ireland

Isle of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Korea, Dem. People’s Rep.

Korea, Rep. Of

Kuwait

Kyrgyzstan

Lao People’s Dem. Rep.

Latvia

Lebanon

Lesotho

Liberia

Libyan Arab Jamahiriya

Liechtenstein

Lithuania

Luxembourg

Macao

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia

Moldova, Rep. Of

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Myanmar

Namibia

Nauru

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Is.

Norway

Oman

Pakistan

Palau

Palestinian Terr.

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russian Federation

Rwanda

S. Georgia & Sandwich Is.

Samoa

San Marino

Sao Tome & Principe

Saudi Arabia

Senegal

Serbia

Serbia and Montenegro

Seychelles

Sierra Leone

Singapore

Slovakia (Slovak Rep.)

Slovenia

Solomon Islands

Somalia

South Africa

Spain

Sri Lanka

St. Barthelemy

St. Helena

St. Kitts & Nevis

St. Lucia

St. Martin

St. Pierre & Miquelon

St. Vincent & Grenadines

Sudan

Suriname

Svalbard & Jan Mayen Is.

Swaziland

Sweden

Switzerland

Syrian Arab Rep.

Taiwan

Tajikistan

Tanzania, United Rep. Of

Thailand

Togo

Tokelau

Tonga

Trinidad & Tobago

Tunisia

Turkey

Turkmenistan

Turks & Caicos Is.

Tuvalu

U.S. Minor Outlying Is.

Uganda

Ukraine

United Arab Emirates

United Kingdom

Uruguay

Uzbekistan

Vanuatu

Vatican City State

Venezuela

Viet Nam

Virgin Islands (British)

Virgin Islands (U.S.)

Wallis & Futuna Is.

Western Sahara

Yemen

Yugoslavia

Zambia

Zimbabwe

Address Line 1 *

Address Line 2

City *

State *

Zip Code *

Daytime Phone *

Evening Phone

Voluntary Self-Identification Information

Completion of this information is voluntary and is not a requirement. This information will in no way affect the decision regarding your application. This information will be kept confidential.

EEO*

“EEO is the Law” poster “EEO es la Ley” cartel Why are we asking? Why am I being asked for my gender, race and ethnicity?

We are obliged to file this information periodically with various government agencies for statistical reports.

How will this information be used?

Entering this information is voluntary. This information will not affect the decision regarding your application for employment, and it will be kept confidential.

Gender

Choose Gender

Male

Female

I decline to identify my race & ethnicity

Ethnicity

Hispanic or Latino

Not Hispanic or Latino

Race

Select one or more values

American Indian or Alaska Native

Asian

Black or African American

Native Hawaiian or Other Pacific Islander

White

Two or More Races

Protected Veteran Status*

If this employer is not a federal contractor or subcontractor, they are not required to report on applicant Protected Veteran Status. Click the Why are we asking? link for more information.

Why are we asking? Why are we asking?

If this employer is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAAA), it is required to take affirmative action to employ and advance in employment: (1) Disabled veterans; (2) Recently separated veterans; (3) Active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

How will this information be used?

If this employer is a government contractor subject to VEVRAA, this information will be used to measure the effectiveness of its outreach and positive recruitment efforts it undertakes pursuant to VEVRAA. This information is being requested on a voluntary basis and will be kept confidential as required by law. Refusal to provide the requested information will not subject you to any adverse treatment. If provided, this information will not be used in a manner inconsistent with VEVRAA. What is a Protected Veteran? Disabled Veteran:

(a) A veteran of the U.S. military, ground, naval, or air service entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or (b) A person discharged or released from active duty because of a service-connected disability. Recently Separated Veteran:

Any veteran during the three-year period beginning on the date of such veteran”s discharge or release from active duty in the U.S. military, ground, naval, or air service. Active Duty Wartime or Campaign Badge Veteran:

A veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. Armed Forces Service Medal Veterans:

A veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to the Executive Order 12985.

I identify as one or more of the classifications of protected veteran.

I am not a protected veteran.

I decline to self-identify.

Section 503 Disability Status

If this employer is not a federal contractor or subcontractor, they are not required to report on applicant Section 503 Disability Status.

Invitation to self-identify as an individual with a disability

Invitation to self-identify as an individual with a disability (Spanish)

I have read the above invitation to self-identify as an individual with a disability.

Yes, I have a disability (or previously had a disability).

No, I don’t have a disability.

I don’t wish to answer.