Head of User Growth - Change.org - United States

Change.org is the world’s largest empowerment platform, used by more than 95 million people around the world to win incredible and inspiring victories on the issues they care about.

We’re an innovative business – a certified “B Corp” combining the structure of a business with a powerful sense of mission that drives our work (more about B Corps: www.bcorporation.net). Over 25 million users have signed winning petitions, including strengthening hate crimes legislation in South Africa; fighting corruption in Indonesia, Italy, and Brazil; ending the ban on gay Boy Scouts in the United States, and big wins for women’s rights in India. And we’re just getting started. Here’s a small snapshot of what was changed last year: www.change.org/2014

We love serving our incredible users, and we love our staff too. We show it with very competitive salaries, five weeks of vacation, robust maternity and parental leave, an amazing culture, free language training (if you want it), and a high impact, low-ego team that can’t wait to learn from you and teach you what they know. Here’s what you’ll do as part of our team:

As Head of Growth, it will be your job to identify and build the growth levers that can help Change.org increase its new user growth trajectory

You’ll do this by using your strong data-driven approach to identify the highest potential areas across the product experience, then test variants of those experiences that unlock growth.

You’ll develop a rapid pace of testing, learning, iterating and improving – because you know that executing quickly and running many tests in parallel is key to unlocking growth .

You’ll have a deep understanding of how social channels – facebook, twitter, etc – work, and how best to leverage them in pursuit of growth.

You’ll make use of your strong consumer instincts to ensure that your testing is focused and has a high likelihood of being successful.

However, you won’t be afraid to try things that might be controversial, as that will sometime be the best way to uncover the best opportunities.

You will also strive for growth that is fundamental and core to the product and the purpose of change.org; eschewing cheap tricks for short-term growth.

You’ll be a strong leader of your cross-functional team, and you’ll be effective at incorporating the input and perspective of our knowledgeable global campaigns and comms teams. And here are the skills & experience we hope you have:

Record of Results – you’ve done this kind of work before, you can point to significant successes along the way.

Data-centricity – your approach to product and decision-making in general starts with data. You’re deeply curious about data and you’re adept at identifying the right metrics, then impacting them. It’s likely (though not essential) that you have an academic background in a quantitative field.

Creativity – you’re a wealth of ideas around growth, and you’re anxious to implement your ideas and learn from experimentation.

The position is located in San Francisco.

The is a full-time opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

We are working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started, and we hope you’ll join us.