Sunday, August 2, 2015

ASSOCIATE CONSULTANT job - HCL Technologies - Texas





Sourcer: Anshul Garg Oracle Database admin(L3) Location: Frisco, TX Duration: FTE OMS/OEM: Install and Configure OEM Agents Black out databases *Create effective OMS Templates to alert appropriately Apply OMS Templates to targets or Review OMS Reports *Create OMS Reports *Use OMS to investigate issues *Create OMS users *Register OMS targets Assign OMS targets to users Respond to alerts and address the issues Review DBA check job output Monitor Alerts, enable/disable alerts and redress alerts in:
• Global Service Manager
• In-house web page based on OEM alerts
• OMS From:
• Alerts generated by HP Openview and sent to OEM
• Email notifications by in-house ksh script
• Email notifications by in-house perl scripts
• Summarized alert reports from the OMS or the repository Database Software Installation & Database Upgrades and Patches Plan, coordinate, install, and configure database software, patch fixes and upgrades Work with BASIS administration and Project Management to schedule upgrades and patches *Retrieve software distributions fro (1.) Incident Management + Change Management (Planning & Execution) On – call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results) KB preparation and review, Knowlegde sharing & documentation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Value Add Training / Mentoring

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HCL Technologies is an IT Services company headquartered in Noida, India. They provide a variety of IT and BPO services globally. According…





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