Serve as a senior systems administrator for UNIX/Linux servers and services.
? Monitor system performance and utilization
? Install, configure, and document new servers and applications
? Maintain and audit user accounts
? Manage fileserver utilization (shared folders, quotas, etc.)
? Maintain servers and system security according to campus standards
? Track vulnerabilities and apply appropriate patches and upgrades
? Generate statistics for operational review and planning
? Mentor and train UNIX Systems Administrator
? Respond rapidly (within one business day) to user requests.
? Respond rapidly to maintenance needs, including on weekends and evenings.
? Assist with managing our VMware infrastructure and NetApp SAN.
? Work with the Systems Team in developing System Administration Policies and
? Systems Team long-range planning.
? Work with the Systems Team on security audit processes for all systems.
PROGRAMMING SERVICES
? Design, develop, document, troubleshoot, a (1.) Ensure The SLA of all the Track & SLA voilation
Team Meetings with all the stakeholders
Implementation & Tracking of SIP & CIP
Ensure A-CSAT target should achieve & improvement plans to be created for less scoring areas
Ensure organizational awareness, new changes in Customer organization
Ensure timely perperation of matrix, presentation for customer review and meetings
Quaterly team meetings & skip meetings
Review of Track members & Track leads on monthly basis
Responsible for all the issues related to rotation / progress of the employee who are recruited within the OMC
Ensure the Training Calender should be available & updated on a monthly basis
BRQ should be raised & invoice should be generated in timely manner
Review Budget Vs Actual Cost, Analyse the deviation & plan
Updatation of RA modules
Ensure teams to work on VCI portal
Work with TL to give more value addition to customer & Track scored be done
Coordination among Transport, Admin, Quality
Ensure that all required associate should be nominated in CJ
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HCL Technologies is an IT Services company headquartered in Noida, India. They provide a variety of IT and BPO services globally. According…
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